Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jarrett Rowland Mooney

Manchester,USA

Summary

Experienced with driver management, route optimization, and team leadership. Utilizes strategic planning to enhance efficiency and ensure timely deliveries. Track record of effective communication and problem-solving in dynamic environments.

Landscaping professional ready to deliver exceptional outdoor environments. Adept at enhancing aesthetic appeal and functionality of various landscapes. Collaborative team player known for reliability and adaptability, with skills in plant care and hardscaping techniques.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hub Manager

The Modern Milkman
05.2025 - Current
  • Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
  • Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
  • Developed strong relationships with vendors, ensuring timely deliveries and quality products.
  • Boosted employee morale through effective communication, recognition of achievements, and fostering an inclusive workplace culture.
  • Mentored junior staff members, enhancing their professional growth and development within the company.
  • Leveraged technology tools such as digital platforms or software systems to streamline workflows while maintaining high-quality output results.
  • Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.

Driver Lead/Manager

The Modern Milkman
04.2024 - 05.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Reduced delivery times with careful planning and route optimization.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Delivery Driver

The Modern Milkman
12.2023 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Landscaper

Scenic Landscapes
04.2023 - 11.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
  • Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Prepared soil for planting and sowing.
  • Coordinated with other landscaping professionals to improve outdoor areas.

Pizza Delivery Driver

Ann's Pizza
01.2019 - 03.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Operated delivery vehicles safely and efficiently.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Processed payments, made change, and provided receipts.
  • Processed customer payments and kept accurate financial records.

Host/Busser

Red Robin
09.2015 - 04.2016
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Landscaper

Classic Landscapes
06.2014 - 09.2014
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Inspected gardens for pests, weeds and diseases.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.

Education

High School Diploma -

Enfield High School
Enfield, CT
06-2014

Skills

  • Operations management
  • Technical skills
  • Staff development
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Effective multitasking
  • Excellent communication

Accomplishments

  • Supervised team of 20 staff members.

Certification

OSHA-30 Certified

Timeline

Hub Manager

The Modern Milkman
05.2025 - Current

Driver Lead/Manager

The Modern Milkman
04.2024 - 05.2025

Delivery Driver

The Modern Milkman
12.2023 - 04.2024

Landscaper

Scenic Landscapes
04.2023 - 11.2023

Pizza Delivery Driver

Ann's Pizza
01.2019 - 03.2023

Host/Busser

Red Robin
09.2015 - 04.2016

Landscaper

Classic Landscapes
06.2014 - 09.2014

High School Diploma -

Enfield High School

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