JR Spriggs

· Client Needs Assessment and Solution Design: Specialized in recommending tailored Life & Health coverage based on thorough needs assessments and fact- finding, demonstrating analytical and problem-solving skills—key attributes of a Scrum Master.

· Business Development and Client Relations: Managed relationships with various clients, akin to managing stakeholder expectations in Agile project environments.

· Sales and Customer Service Excellence: Led life insurance sales, including customer service, policy reviews, and reselling/new selling of policies, with meticulous attention to detail and a strong orientation towards customer satisfaction.

· Consultant to Director: Initially brought in to develop an Insurance Worksite Brokerage, quickly transitioning to Director due to demonstrated success and leadership.

· Project Management and Implementation: Collaborated closely with stakeholders to successfully build and implement Hubspot as the agency CRM, showcasing strong project management skills and an ability to oversee complex implementations—a core competency for a Scrum Master.

· Strategic Development and Execution: Engineered and executed a concept-to-market sales strategy to enhance group penetration, demonstrating proficiency in strategic planning and execution, similar to sprint planning in Scrum. Proved the concept across multiple lines of business, including Health Insurance, Group Ancillary Products, and Securities, reflecting my capacity to manage and deliver on diverse and multi-faceted projects Enrolling over 30 groups with multiple lines of insurance revenue. Generating $3,000,000 in 13 months from new business.

· Data Analysis and Market Adaptation: Conducted thorough market analyses and developed market approach strategies, aligning with Agile principles of data- driven decision making and adaptability.

· Vendor and Stakeholder Management: Effectively managed relationships with third-party vendors and carriers to meet agency needs, paralleling a Scrum Master’s role in managing external interactions and ensuring team alignment with project goals.

· Team Building and Expansion: Spearheaded the growth of the Amarillo office, escalating team size from 3 agents to 5 sales managers and 25 producing agents. Demonstrated strong leadership and capability in setting up and stabilizing new teams—critical for a Scrum Master in managing new projects or transitional teams.

· Weekly Sales and Professional Development Meetings: Led weekly sales training meetings that not only focused on sales techniques but also included professional development topics. Enhanced my ability to facilitate effective team communication and continuous improvement sessions, mirroring a Scrum Master’s role in running sprint retrospectives and planning meetings.

· Recognized Performance Excellence: Earned "Top Dog Award" for outstanding performance and leadership in Northern Texas, highlighting my ability to lead teams to achieve exceptional results. Team accomplish quartely sales goal 90% in 14 months time span.

· Specialized Training and Skill Enhancement: Selected for extra training due to exemplary performance, receiving specialized instruction from the company’s top Long Term Care sales professional. Demonstrated commitment to continuous learning and expertise development, akin to a Scrum Master’s dedication to mastering Agile practices.

· Leadership and Office Development: Led the establishment of a West Texas satellite office, successfully building the team to 10 producing agents. Showcased strong leadership and capability in new team setup and stabilization.

· Weekly Sales and Professional Development Meetings: Facilitated weekly sales training meetings, focusing on sales techniques and professional development, enhancing team communication and continuous improvement practices, essential for a Scrum Master.