Jr Rafael Garcia Quintero
Palmdale,CA
Overview
16
16
years of professional experience
Work History
Ride Operator
Six Flags Magic Mountain
02.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Monitored passengers and ride operations and enforced safety regulations.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Assisted in maintenance and inspection of ride equipment, ensuring optimal performance and safety.
- Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
- Conducted thorough pre-operation inspections of rides, identifying potential issues before they became problems.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Ensured timely documentation of incidents or accidents that occurred within the assigned area for review by management staff.
- Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
- Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.
- Worked closely with security personnel on crowd management efforts during peak periods or special events at the amusement park.
- Trained new ride operators on safety procedures and ride operations.
- Developed ride cleanliness protocol, maintaining impeccable ride presentation and hygiene standards.
- Contributed to positive park reviews by delivering exceptional guest service.
- Monitored and reported on ride capacity utilization, providing data for operational improvements.
- Ensured safe operation of rides, enhancing guest satisfaction by rigorously adhering to safety protocols.
Laundry Attendant
Peppermill
03.2019 - 03.2023
- Sorting linens, towels, clothing and other laundry items by color, size and material
- Wrapping laundry items for pickup or delivery to customers and hospitality guests
- Washing items with commercial laundry equipment following proper sanitation protocols cleaning and maintaining laundry room area and equipment
- Unloading laundry from commercial dryers
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
- Used irons and iron boards to press clothing, folding and organizing garments.
Order Puller
Jimway Inc
02.2014 - 02.2019
- Collecting order notes to fulfill deliveries
- Picking out ordered items from storage shelves or rooms using barcodes, serial numbers, etc
- Securely shrink-wrapping items before placing them in envelopes or boxes
- Operating handling equipment according to industrial safety regulations
- Loading delivery vehicles
- Updating stock inventory after each item is retrieved
- Managing stock control including item replenishment and storage
- Performing general warehouse duties as necessary
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Loaded and unloaded freight containers and deliveries.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Ensured customer satisfaction through timely fulfillment of orders and meeting or exceeding quality standards.
- Streamlined order pulling process by implementing efficient organizational systems and prioritizing tasks.
- Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
- Supported continuous improvement initiatives by regularly providing feedback and suggestions to management.
- Maintained detailed records of pulled items using inventory management software to ensure accuracy in reporting.
- Resolved any discrepancies in orders swiftly, ensuring customers received accurate shipments without delay.
- Collaborated with the shipping department to expedite delivery of completed orders, resulting in improved customer satisfaction rates.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Palleted large shipments efficiently.
- Enhanced warehouse productivity by accurately locating items, updating inventory records, and consolidating orders.
- Prepared packages for shipment efficiently, minimizing potential damages during transit.
- Participated in ongoing professional development workshops to stay current on industry best practices related to order pulling techniques and technologies.
- Succeeded in meeting daily order pulling targets consistently, contributing significantly to the overall efficiency of the warehouse operations.
- Inventoried warehouse stock.
- Addressed any customer concerns regarding their orders promptly, fostering positive relationships and repeat business from satisfied clients.
- Utilized barcode scanning technology for precise tracking of product locations within the warehouse for faster order pulling.
- Assisted in training new employees on order pulling procedures, contributing to a more efficient workforce.
- Reduced order processing time with effective communication and coordination among team members.
- Maintained a safe working environment by adhering to safety protocols and properly handling equipment during order pulling.
- Completed high volume of daily orders while maintaining accuracy and speed, supporting reliable service for customers.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Followed orders precisely for correct items, sizes and quantities.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Compiled reports of cost factors such as labor, production and equipment.
- Managed timely and effective replacement of damaged or missing products.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Created and enforced detailed organization processes to increase quality and service standards.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise pallets to move in warehouse.
- Prepared and checked outbound shipments for accuracy.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Developed plan-o-grams and layouts that maximized sales.
General Laborer/Photographer
Price Transfer
01.2009 - 01.2013
- Warehouse Associates are responsible for Performing an array of duties such as receiving and processing incoming stock and materials, picking and filling orders , or managing, organizing and retrieving stock
- Collecting merchandise from the distribution center and safely transporting materials to the shipping bay
- Receiving and documents merchandise for delivery or return
- Keeping an inventory of all merchandise entering or exiting the warehouse
- Identifying any missing, lost or damaged materials and immediately notify the supervisor
- Ensuring that all the merchandise is safely packed and labeled for shipping
- Managing all merchandise with appropriate care
- Assisting with training of newly employed workers
- Scanning labels to ensure products are shipped to the right destination
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Provided maintenance for construction equipment.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
Education
High School Diploma -
Long Beach Polytechnic High School
Long Beach01.2009
Skills
- Critical thinking
- Analytical skills
- Decision making
- Stress management
- Organization
- Active listening
- Time management
- Prioritization
- Computer skills
- Safety procedures
Summary
Experienced with operating amusement park rides, ensuring safety and guest enjoyment. Utilizes knowledge of ride mechanics and safety procedures to maintain smooth operations. Track record of maintaining high safety standards and providing excellent customer service. Ride operations professional prepared for ensuring safe and enjoyable experiences for guests. Proven ability to manage ride operations and maintain safety standards. Known for strong teamwork and adaptability in dynamic environments. Skilled in customer service and safety protocols. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Diligent [Desired Position] with solid background in operating amusement park rides. Successfully managed ride operations, ensuring safety and guest satisfaction. Demonstrated skills in attention to detail and customer service. Reliable [Job Title] with [Number] years of [Type] experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.
Timeline
Ride Operator
Six Flags Magic Mountain
02.2024 - Current
Laundry Attendant
Peppermill
03.2019 - 03.2023
Order Puller
Jimway Inc
02.2014 - 02.2019
General Laborer/Photographer
Price Transfer
01.2009 - 01.2013
High School Diploma -
Long Beach Polytechnic High School
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