Talented kitchen leader offer over 24 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Resilient professional with solid experience in training, teaching, coaching, mentoring, program coordination, program development and management. Specific strengths include statistic and budget management, capacity building, professional development, project management and strategic planning.
Excellent verbal and written communication skills and ability to maintain strong working rapport with internal and external customers
Ability to negotiate and provide strong written arguments
Proven success in effectively managing competing priorities and deadlines, and handling multiple tasks in a fast-paced environment
Excellent organizational, problem solving, interpersonal and teaming skills
Accomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality-oriented and decisive leader with proactive approach.
Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.
Overview
29
29
years of professional experience
Work History
Food Service Director
SAGE Dining Services
02.2016 - Current
Spearheaded the transformation of the dining program at a private high school, focusing on nutrition, creativity, and quality in all meals for over 1,000 students.
Led the design and implementation of a full kitchen and café remodel, improving workflow, equipment utilization, and overall dining experience.
I developed seasonal, high-quality menus in collaboration with vendors while adhering to budget constraints, meeting diverse dietary needs, and ensuring client satisfaction.
Recruited, trained, and managed a team of 20+ culinary professionals, creating a culture of continuous improvement and enhanced customer service.
Oversaw all aspects of food service operations, including menu planning, budgeting, staffing, inventory, and procurement, ensuring cost-effectiveness and efficiency.
Managed the preparation and service of meals in adherence to health, safety, and sanitation standards while conducting regular staff training to ensure compliance.
Increased sales by 300% since 2016 through innovative menu development, specially catered events, and seasonal promotions.
Utilized company systems for payroll, timekeeping, cash reports, production records, and inventory to streamline reporting processes.
Collaborated with executive leadership to establish and exceed financial targets, achieving consistent revenue growth.
Led community involvement initiatives, including cooking demonstrations and local partnerships, to enhance the dining experience and promote engagement.
Adjunct Professor
Houston Community College
06.2018 - 05.2020
Taught Culinary courses, providing instruction to up to 40 undergraduate students.
Worked in small groups with students developing ideas, critically analyzing material, reading comprehension, writing skills, and final projects/papers.
Designed and delivered instruction through the development of instructional plans and course content providers to meet course competencies and the development of activities that support lesson objectives
provided individualized tutoring during class and outside class time.
Developed and implemented engaging lesson plans for undergraduate courses in sociology, fostering critical thinking and analytical skills in students.
Facilitated group discussions and debates on complex social issues, encouraging students to explore diverse perspectives and think critically about societal challenges.
Provided personalized feedback on assignments and exams, guiding students in improving their research, writing, and presentation skills.
Collaborated with department faculty to assess student learning outcomes, refine curriculum content, and enhance overall academic program quality.
Executive Chef / Restaurant GM
Café Adobe IAH (SSPA)
04.2015 - 02.2016
Took possession of and rebranded a high-volume restaurant/bar
Menu development, testing, and training of both cooks and servers
Managed Day to day Kitchen and Front of House operation
Quality Assurance of product
Weekly inventory and food cost calculations
Weekly management of labor cost and sales of FOH and BOH
Maintained daily orders
Supervised employees in retail restaurant sales, inventory taking, and reconciling
Trained all new managers on store procedures and policies
Multi-unit management of different concepts
Developed and implemented innovative menu offerings that increased restaurant sales by 20%.
Managed kitchen staff, including hiring, training, and scheduling, resulting in improved efficiency and decreased turnover rates.
Established strong relationships with local suppliers to ensure the highest quality ingredients for all dishes.
Implemented cost-saving measures, such as portion control and inventory management, leading to a 15% reduction in food costs.
Supervised employees in retail restaurant sales, inventory taking, and reconciling cash receipts
Completed weekly schedules according to payroll policies.
Sous Chef/ Kitchen Manager/ Expo
Local Pour (HUSA)
01.2015 - 04.2015
Local Pour (HUSA), The Woodlands, TX — Sous Chef/ Kitchen Manager/ Expo
(January 2015 – April 2015)
Opened and managed all kitchen operations for a new high-volume restaurant and bar, ensuring smooth day-to-day functions in a fast-paced environment.
Developed and tested creative, cost-effective menus that aligned with the restaurant’s concept, focusing on quality, flavor, and profitability.
Conducted food costing and weekly inventory management to maintain accurate budget forecasting and control food costs.
Hired, trained, and supervised kitchen staff across multiple stations, ensuring consistency in food preparation and adherence to recipes and quality standards.
Ensured product quality through rigorous quality control processes, addressing issues swiftly to maintain high standards of food safety and customer satisfaction.
Managed daily orders and reconciled invoices to optimize inventory control, ensuring the availability of fresh ingredients while minimizing waste.
Kitchen Manager / Sous Chef
Jasper’s Backyard Grill
08.2013 - 12.2014
Managed daily kitchen operations, ensuring high standards in food preparation, presentation, and safety protocols.
Assisted in menu development, incorporating seasonal ingredients to create innovative and customer-pleasing dishes.
Supervised and trained kitchen staff, maintaining team efficiency and ensuring proper execution of recipes and cooking techniques.
Managed food cost and inventory by maintaining supplier relationships, ordering ingredients, and controlling stock to minimize waste.
Collaborated with front-of-house management to coordinate seamless service during high-volume periods, improving kitchen-to-table efficiency.
Conducted regular inspections to ensure compliance with health and safety regulations, contributing to a consistently high-quality dining experience.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
General Store Manager
Specs Family Partners
03.2007 - 08.2012
Managed and controlled a 25-plus million-dollar retail and wholesale store
Addressed customer inquiries and resolved complaints
Designed and implemented customer satisfaction metrics
Reorganized the sales floor to meet company demands
Supervised employees engaged in retail sales, customer service, inventory taking, and reconciling cash receipts
Completed weekly schedules according to payroll policies
Trained all new managers on store procedures and policies
Maintained daily record of all transactions
Trained staff to deliver outstanding customer service
Worked with the district manager to build the store brand
Contributed to merchandising ideas at team sale meetings.
Electronics Technician Submarines
United States Navy
08.1995 - 12.1998
E5 at time of discharge from active service
Charged with requisitioning and storing repair parts and supplies for the entire Navigation division
Kept inventory on approximately three million dollars’ worth of parts
Qualified in submarines
Received Admirals letter of commendation from Commander of Submarine Force Atlantic Group
Received Naval and Marine Corps medal of commendation
Honorably discharged.
Education
Bachelor of Arts in Political Science -
Texas Tech University
Lubbock, TX
05.2025
Associate of Arts - Baking And Pastry Arts
Houston Community College
Houston, TX
Associate of Science - Culinary Science
Houston Community College
Houston, TX
High School Diploma -
Oak Ridge High School
Conroe, TX
Skills
Ordering and Purchasing
Staff Training and Development
Sanitation Standards
Staff Leadership
Food Safety Compliance
Business Leadership
Staff Supervision
Meal Planning
Inventory Management
Allergen awareness
Employee Scheduling
Menu development
Timeline
Adjunct Professor
Houston Community College
06.2018 - 05.2020
Food Service Director
SAGE Dining Services
02.2016 - Current
Executive Chef / Restaurant GM
Café Adobe IAH (SSPA)
04.2015 - 02.2016
Sous Chef/ Kitchen Manager/ Expo
Local Pour (HUSA)
01.2015 - 04.2015
Kitchen Manager / Sous Chef
Jasper’s Backyard Grill
08.2013 - 12.2014
General Store Manager
Specs Family Partners
03.2007 - 08.2012
Electronics Technician Submarines
United States Navy
08.1995 - 12.1998
Bachelor of Arts in Political Science -
Texas Tech University
Associate of Arts - Baking And Pastry Arts
Houston Community College
Associate of Science - Culinary Science
Houston Community College
High School Diploma -
Oak Ridge High School
Similar Profiles
Erin L TaylorErin L Taylor
A-Team Member at SAGE Dining ServicesA-Team Member at SAGE Dining Services