J. Scott Nichols
Summary
Experienced Director with a diverse background and forged skillset in the fields of real-world emergency preparedness, tactical and strategic decision making, personnel management, creative problem solving, logistics, contracts, procurement, and relationship building.
Overview
36
36
years of professional experience
Work History
Senior Director
Granite State Health Care Coalition
12.2017 - Current
- Create, build, implement and sustain a statewide healthcare coalition building readiness, and resilience across the healthcare continuum for all-hazard emergencies, including providing direct assistance during real-world events.
- Provide strategic and tactical support and guidance to State Emergency Support Function 8-Health and Medical (NH Dept of Health and Human Services) during all emergency responses including COVID-19.
- Establish, convene, and facilitate peer support groups, and focus groups to develop new plans, policies, and procedures in response to changing needs, events, rules and regulations.
- Created and facilitated emergency housing program for healthcare workers and first responders during COVID for isolation and quarantine as well as respite lodging.
- Locate and procure items needed to maintain health facility operations, including equipment, staffing, transport assets, any and all items as determined by the incident and need.
- Assist, educate, and aid healthcare professionals in maintaining their Centers for Medicaid and Medicare Services (CMS) and State of New Hampshire licensing certification regulations.
- Instruct healthcare organizations through seminars, workshops and on-going technical assistance on emergency operation plan writing, state and federal compliance, and maintenance.
- Direct and conduct yearly exercises and drills to evaluate plans, policies, and procedures at the local, state, and regional levels to include design, implementation, evaluation and documentation of strengths and areas for improvement.
- This includes local, state, and regional healthcare areas, emergency management, emergency medical services, and government entities.
- Instruct and teach Incident Command System principles for coalition member organizations including on-site and emergency operation centers command positions.
- Conduct yearly hazard vulnerability analysis (HVA) prioritizing greatest threats and develop mitigation actions at both the state and healthcare facility levels.
- Manage multiple federal and state projects including reporting tracking, and timeline development.
- Coach, mentor, and evaluate direct reports.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
Emergency Management Trainer
NH Homeland Security and Emergency Management
08.2015 - 12.2017
- Conduct, write, and present comprehensive physical security assessment reports focusing on access control, surveillance and alerting addressing soft target access points and staff and student response actions.
- Supported State EOC as Logistics Chief during active statewide events.
- Assist schools with individual All-Hazards Emergency Operations Plans through plan and policy development, plan review and providing technical assistance as requested.
- Enhance school response readiness to real-world events by developing and conducting training exercises for school and SAU staff for technological, natural, and human caused events such as flooding, fires, and active shooters.
- Orchestrate, manage, and present at seminars, workshops, and conferences as a subject matter expert on emergency operations plan writing and security concepts.
- Civilian Response to Active Shooter (CRASE) and Alert, Lockdown, Inform, Evacuate (ALICE) instructor having instructed to schools and businesses.
- Conduct pre-employment background investigations and interviews.
- Command experience in local, and state emergency operation center operation during weather events, facility failure, public health incidents, and high-threat incidents.
- Served as a subject matter expert on management principles, providing guidance and support to fellow trainers and curriculum developers within the organization.
- Continuously monitored participant feedback, adjusting training methods and materials as needed in order to optimize overall learning outcomes.
Regional Catastrophic Planner
City of Boston Mayor's Office of Emergency Management
09.2011 - 07.2015
- Wrote governance and facilitated a Regional Mass Care Working group with the six New England States to help them communicate and develop processes to address needs and share resources during a mass care response.
- Project Lead or Co-Lead for New England regional plans for Mass Care and Sheltering, Disaster Housing, Evacuation, Cyber Disruption Response, Commodities Distribution, and All-Hazards Response.
- NH Project Manager for a statewide emergency preparedness campaign which included television and radios ads.
- As part of this project, we updated and rebranded the ReadyNH.gov website.
- Developed Requests for Proposals (RFP's) for projects, conducted contractor interviews, set deadlines, set budget, and tracked expenses.
- Conducted briefings and meetings with federal, state, and local governmental and non-governmental agencies on project developments, expense allocation, and deadline tracking.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
Police Lieutenant
Concord New Hampshire Police Department
12.1988 - 07.2011
- Developed, administered, and evaluated public health and emergency preparedness plans, exercises, and drills for governmental and non-governmental agencies.
- Wrote as part of a team the City of Concord Hazard Mitigation Plan.
- Supervision, development, mentoring, and motivation of first line supervisors.
- Mediation of personnel issues including discipline, receiving and investigation of personnel complaints.
- Incident Command System Instructor and Trainer for City of Concord and NH Police Academy.
- Grant writing, grant compliance and tracking.
- Including research and administration of grants.
- Statistical crime and analytical analysis to include crime forecasting and trending to comply with FBI requirements and in response to government and community requests.
- Responsible for procuring and contracting with vendors to supply equipment, clothing, ammunition, radio supplies, etc.
- Working within governmental contract guidelines.
- Policy writing and budget preparation.
- Conducted and administered community policing meetings to address community issues for the department and in collaboration with other city departments as well as community stakeholders.
- Developed design build Request for Proposals using competitive bid process.
- Conducted internal investigations and handled citizen complaints.
- Co-authored statewide Smallpox response plan in 2004.
Education
MBA - Leadership
Franklin Pierce College
BS - Business Management
Franklin Pierce College
Skills
- Leadership
- Project Management
- Training Development
- Policy Development
- Effective Communicator
- Personnel Mentoring and Development
- Strategic Planning
- Procurement
Collaborative Leadership
Team Management
Awards
2023, NH Public Service Award from Bi-State Primary Care
Volunteer Experience
- NH Highland Games
- Miss TEEN NH
- Future in Sight
Timeline
Senior Director
Granite State Health Care Coalition
12.2017 - Current
Emergency Management Trainer
NH Homeland Security and Emergency Management
08.2015 - 12.2017
Regional Catastrophic Planner
City of Boston Mayor's Office of Emergency Management
09.2011 - 07.2015
Police Lieutenant
Concord New Hampshire Police Department
12.1988 - 07.2011
MBA - Leadership
Franklin Pierce College
BS - Business Management
Franklin Pierce College
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