Jsyann Lacy-King
Waller
Summary
An engineering student with experience in plan review, report writing, and solution research. A readiness to pick things up, obey directions, and collaborate in group settings. Several CAD programs and Microsoft Office applications are examples of computer competencies. Strong communication, teamwork, and analytical abilities are displayed, along with a demonstrated capacity for rapid environmental adaptation. eager to advance professional skills and help the team succeed. contributes a positive outlook and a dedication to lifelong learning and development.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Dominos
08.2024 - Current
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Sales Associate
Dillard's
05.2023 - 08.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Head Cashier
Designer Shoe Warehouse
11.2021 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Educated employees on register use, merchandising, and customer service.
Education
Bachelor of Science - Mechanical Engineering
Prairie View A&M University
Prairie View, TX05-2027
Skills
- Technical reporting
- Sketches, specifications, and drawings
- AutoCAD
- Research and development
- Computational design
- Punctual and dependable
- Creative thinking
- Strong work ethic
Timeline
Customer Service Representative
Dominos
08.2024 - Current
Sales Associate
Dillard's
05.2023 - 08.2023
Head Cashier
Designer Shoe Warehouse
11.2021 - 03.2022
Bachelor of Science - Mechanical Engineering
Prairie View A&M University
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