J. Sydnee Mobley

● Ownership of the recruitment process by posting job ads, filtering applications, scheduling interviews, conducted the interviews and drafting offer letters.

● Networked with local community colleges to leverage resources and sponsored job fairs.

● Completed employment verifications and unemployment paperwork prior to hire or termination.

● Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

● Educated employees regarding company policies, procedures and workplace issues.

● Captured key feedback from employees during exit interviews.

● Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.

● Edited job position announcements before authorizing post.

● Supported new hire orientations and monthly departmental meetings.

● Supported HR functions with emphasis on record keeping, data entry and general HR tasks.

● Addressed and resolved general payroll-related inquiries.

● Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.

● Maintained human resources information system and kept employee files up to date and accurate.

● Recognized staff with different levels of appreciation. Organized staff parties and special events.

● Conducted caregivers’ supervisory visits as well as clients.

● Caregiver (introductory) visits,

● Assisted with staff training, development, retention, and engagement.

● Ownership of the recruitment process by posting job ads, filtering applications, scheduling interviews, conducted the interviews and drafting offer letters.

● Networked with local community colleges to leverage resources and sponsored job fairs.

● Completed employment verifications and unemployment paperwork prior to hire or termination.

● Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.

● Educated employees regarding company policies, procedures and workplace issues.

● Captured key feedback from employees during exit interviews.

● Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.

● Edited job position announcements before authorizing post.

● Supported new hire orientations and monthly departmental meetings.

● Supported HR functions with emphasis on record keeping, data entry and general HR tasks.

● Addressed and resolved general payroll-related inquiries.

● Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.

● Maintained human resources information system and kept employee files up to date and accurate.

● Recognized staff with different levels of appreciation. Organized staff parties and special events.

● Conducted caregivers’ supervisory visits as well as clients.

● Caregiver (introductory) visits,

● Assisted with staff training, development, retention, and engagement.

• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Networked with local community colleges to leverage resources.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
• Counseled managers and employees regarding company policies, procedures and workplace issues.
• Captured key feedback from employees during exit interviews.
• Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
• Edited job position announcements before authorizing post.
• Supported human resources staff with new hire orientations and monthly departmental meetings.
• Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
• Addressed and resolved general payroll-related inquires.
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
• Maintained human resources information system and kept employee files up to date and accurate.
• Evaluated timecards for accuracy on regular and overtime hours.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
• Streamlined HR processes for increased efficiency and reduced administrative workload.

• Maintained accurate, current and compliant financial records for Residents' Trust Account, Oversaw Medicaid Pending accounts, Tracked Medicare Residents' Expenditures by monitoring and addressing variances; Verified financials for admissions
• Set-up families for private pay billing with payment plans
• Contacted responsible parties regarding payment for aging accounts
• Researched and represented company on Medicaid appeal cases
• Human Resources: Conducted facility orientation of all new hires, Performed reference and background checks on new hires, arranged for new hire physicals; Completed I-9 paperwork; Tracked attendance, PTO, sick leave, and terminations; Updated nurses' aide register; Oversaw workman's compensation, FMLA, and employee benefits
• Performed payroll duties by tracking time, updating raises and bonuses; Generated automatic drafts and paper checks for payroll
• Recruited, hired, trained and supervised staff of four for clerical/receptionist duties and implemented mentoring program that offered positive employee engagement
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
• Interpreted management directives to define and document administrative staff processes

• Maintained accurate, current and compliant financial records for Residents' Trust Account, Oversaw Medicaid Pending accounts, Tracked Medicare Residents' Expenditures by monitoring and addressing variances; Verified financials for admissions
• Set-up families for private pay billing with payment plans
• Contacted responsible parties regarding payment for aging accounts
• Researched and represented company on Medicaid appeal cases
• Human Resources: Conducted facility orientation of all new hires, Performed reference and background checks on new hires, arranged for new hire physicals; Completed I-9 paperwork; Tracked attendance, PTO, sick leave, and terminations; Updated nurses' aide register; Oversaw workman's compensation, FMLA, and employee benefits
• Performed duties as witness on unemployment hearings
• Performed payroll duties by tracking time, updating raises and bonuses; Generated automatic drafts and paper checks for payroll
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
• Interpreted management directives to define and document administrative staff processes

• Delivered social work services to geriatric population in Skilled Nursing and Rehabilitation settings
• Enforced patient advocacy program within facility, act as Grievance Officer resident complaints, acted as primary family and resident liaison, and provided 24-hour admissions of new residents to ensure psychosocial services were provided for residents, PASRR/ Care plans
• Conducted extensive MDS documentation and developed team communications and information for Dept. Head meetings
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs; developed and implemented variety of innovative policies and strategies to meet individual participant needs and promote client self-sufficiency
• Completed psychosocial evaluations and needs assessments and Updated treatment plans on monthly basis with latest intervention strategies and progress notes; organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks; coordinated individualized discharge plans to manage safe transition back into community and home environments
• Completed psychosocial evaluations and needs assessments; updated treatment plans on monthly basis with latest intervention strategies and progress notes

• Responsibilities included community management, resident relations, quality assurance, recruitment, training and supervision of support staff, public relations, budget administration, report preparation, marketing, facility maintenance, accounts payable, accounts receivable, customer service, purchasing, and payroll
• Oversaw interdisciplinary team of housekeeping, food service, transportation, maintenance, and activities by leveraging hands-on leadership abilities to implement effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirement
• Worked with maintenance teams to keep 100% of open residences ready for viewing; handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
• Received and processed resident payments, and updated system accounts with latest information; improved processes through expense management by working within established cost constraints
• Aided upper-level leaders by completing monthly budgets and weekly reports for executive action planning
• Streamlined operations by communicating efficiently with clients, and upper-level leaders by keeping meticulous records, budget management and internal collaboration
• Liaised with diverse community agencies to serve as client advocate and provide continuity of care
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration
• Oversaw 20-person team with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements

• Responsibilities include community management, resident relations, quality assurance, recruitment, training and supervision of support staff, public relations, budget administration, report preparation, marketing, facility maintenance, accounts payable, accounts receivable, customer service, purchasing, payroll, housekeeping, food service, transportation, activities, and staff evaluation.