JT Frederick
Hagerstown,MD
Summary
A seasoned Fulfillment Lead with a proven track record at Belk Department Store, I excel in streamlining operations and enhancing team productivity. My expertise in inventory management and exceptional problem-solving abilities have significantly boosted customer satisfaction. Known for fostering a collaborative environment, I ensure safety and efficiency in fast-paced settings, driving remarkable improvements in workflow and team performance.
Overview
20
20
years of professional experience
Work History
Merchandise Team Lead
Belk Department Stored
09.2018 - Current
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
Lodge Associate
Dick's
02.2018 - 08.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Receiving Supervisor
Bon Ton Stores
01.2006 - 02.2018
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Assembler
Jamison Door
01.2005 - 01.2006
Education
High School Diploma - General Studies
North Hagerstown High School
Hagerstown, MDSkills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Stock replenishment
- Inventory monitoring
- Shipping coordination
- Labeling expertise
- Order confirmation
- Warehouse safety
- Loading and unloading
- Order picking
- Team collaboration
- Shipping and receiving
- Product packaging
- Workload prioritization
- Safety compliance
- Forklift operation
- Hand-eye coordination
- Space utilization
- Troubleshooting techniques
- Quality control
- Product Inspections
- Inventory management
- Shipment preparation
- Equipment troubleshooting
- Order verification
- RFID scanning
- Pick-list processing
- Workplace organization
- Pallet jack usage
- Box building and packing
- Item selection
- Order ticket reading
- Barcode scanning
- Inventory error correction
- Work order processing
- Teamwork
- Teamwork and collaboration
- Quick learner
- Customer service
- Problem-solving
- Dependable and reliable
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Motivated team player
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Customer relationships
- Adaptability and flexibility
- Decision-making
- Heavy lifting
- Stocking
- Safety procedures
- Team coordination
- Order tracking
- Packing and shipping
- Pallet jack operation
- Product picking
- Stocking and replenishing
- Product labeling
- Merchandise stocking
- Team building
- Work area maintenance
- Cash register operations
- Inventory counting
- Task prioritization
- Material handling equipment
- Equipment operation
- Self motivation
- Product knowledge
- Exceptional time management skills
- Interpersonal skills
- Storage organization
- Stock rotation
- Shelving of products
Timeline
Merchandise Team Lead
Belk Department Stored
09.2018 - Current
Lodge Associate
Dick's
02.2018 - 08.2018
Receiving Supervisor
Bon Ton Stores
01.2006 - 02.2018
Assembler
Jamison Door
01.2005 - 01.2006
High School Diploma - General Studies
North Hagerstown High School
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