JT Patterson
Aurora,CO
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Very reliable and never late to work. Take every job very serious.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Supervisor
Alan Ritchey
Aurora, CO
04.2025 - 02.2026
- Oversaw daily operations, ensuring compliance with safety protocols and operational standards.
- Mentored staff, cultivating skills and enhancing team performance through targeted training initiatives.
- Streamlined workflows, improving productivity and reducing operational bottlenecks across departments.
- Implemented process improvements, resulting in increased efficiency and enhanced service delivery.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
OPERATIONS SPECIALIST
Longhorn Tactical
Cedar Park, TX
11.2021 - 03.2025
- Resolved customer service issues in a timely manner, ensuring customer satisfaction.
- Created detailed reports summarizing operational performance metrics for management review.
- Collaborated with vendors to ensure purchase orders were fulfilled correctly and on time.
- Managed projects from conception through completion, developing plans, assigning tasks, and monitoring progress.
- Assisted with team and company-wide projects as needed.
- Monitored inventory levels, anticipating supply needs and placing orders when necessary.
MANAGER
Aucnet DP
Austin, TX
01.2018 - 09.2021
- Mentored and trained new employees on company policies and procedures.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Monitored team productivity and performance to support goals.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
Team Leader
Flextronics
Austin
01.2014 - 09.2017
- Led team in daily operational activities, ensuring adherence to safety protocols and quality standards.
- Analyzed operational data to identify trends and drive strategic decision-making for resource allocation.
- Developed and maintained standard operating procedures, ensuring consistency in task execution across teams.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Oversaw quality control measures, maintaining high standards for all project outputs.
Education
Associate in Engineering Technology - Industrial Engineering
Texas State University
San Marcos, TX08.2015
High School Diploma - undefined
Cedar Park High School
Cedar Park, TX06.2012
Skills
- Reliable
- Motivated
- Exceptional people skills
- Swiftly handles material
- Pleasant demeanor
- Skilled in customer engagement
- Cleaning
- Attractions and amenities knowledgeable
- Listening skills
- Approachable worker
- Well-trained clerical and customer service professional
- Well-organized
- Capable of resolving issues promptly
- Reliable and enthusiastic individual
- Positive attitude
- Remaining poised and calm in busy environments
- Multi-line phone systems
- Customer service
- Training and mentoring
- Staff management
- Goal oriented
Accomplishments
- Trained all new CNC Operators on safe and efficient handling of machines.
- Performed competitive analysis to make recommendations for future company growth.
- Applied safety procedures and policies as outlined in Department Safety Manual.
- Entered operating instructions into computers to start and adjust welding machines.
- Can operate any type of forklift.
- I've driven swing reaches and stand up forklifts for 8 years.
Certification
- Forklift Certification
- OSHA certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Supervisor
Alan Ritchey
04.2025 - 02.2026
OPERATIONS SPECIALIST
Longhorn Tactical
11.2021 - 03.2025
MANAGER
Aucnet DP
01.2018 - 09.2021
Team Leader
Flextronics
01.2014 - 09.2017
High School Diploma - undefined
Cedar Park High School
Associate in Engineering Technology - Industrial Engineering
Texas State University