Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Pollock

Pella

Summary

Motivated Mechanical Engineering student with hands-on experience in customer service and industrial environments, including front-of-house teamwork at Chick-fil-A and operations support at a lumber yard. Throughout my jobs, school work, and experiences, I have developed skills in mathematics, problem-solving, computer-assisted design, team work, leadership, communication, and adaptability.

Overview

2
2
years of professional experience

Work History

Lumber Yard Worker

Dutch Mill Supply
05.2025 - 08.2025
  • Assisted in inventory management by organizing and tracking stock levels regularly.
  • Maintained safety standards by adhering to protocols and conducting equipment checks.
  • Collaborated with team members to optimize workflow and ensure timely order fulfillment.
  • Identified process improvements for loading and unloading operations, enhancing efficiency.
  • Conducted quality inspections to ensure all products met company standards before shipment.
  • Assisted customers with loading lumber and other various building materials.

Front of House Team Member

Chick-fil-A
03.2023 - 04.2025
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated cash register efficiently, handling transactions accurately and maintaining balanced cash drawers.
  • Collaborated with team members to during order-taking process, enhancing overall speed of service.
  • Supported inventory management by restocking supplies and monitoring product availability.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new team members on company policies and operational procedures.
  • Resolved customer complaints promptly, contributing to increased customer satisfaction ratings.

Education

High School Diploma -

Pella High School
Pella, IA
05-2029

Bachelor of Science - Mechanical Engineering

Iowa State University
Ames, IA
05-2029

Skills

  • Capable math and calculation skills
  • Leadership and team collaboration
  • Adaptability & flexibility in dynamic environments
  • Strong verbal and written communication
  • Root cause analysis & troubleshooting
  • Experienced in using Computer-Aided Design and 3D Printing
  • Receptive to feedback & continuous improvement

Timeline

Lumber Yard Worker

Dutch Mill Supply
05.2025 - 08.2025

Front of House Team Member

Chick-fil-A
03.2023 - 04.2025

High School Diploma -

Pella High School

Bachelor of Science - Mechanical Engineering

Iowa State University

Similar Profiles

CREATE PROFILE