Jocelin Thomas
San Francisco,USA
Summary
Experienced Programming and Communications Coordinator and Chaplain with 8 years of experience. Proven track record in conflict resolution, implementing programs, and facilitating workshops. Skilled in empathetic customer service, clear communication, and financial management. Known for creative problem-solving and inclusivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Interfaith Chaplain
UCSF
San Francisco, USA
08.2023 - Current
- Provide spiritual care to patients, families, and hospital staff of many faith orientations, diverse cultural backgrounds, and ages
- Provide pediatric-specific spiritual care to patients and their families in the Birth Center and Intensive Care Nursery
- Effectively handle critical situations by prioritizing urgent referrals, codes, traumas, and deaths during on-call shifts at the hospital.
- Assess needs and strengths of care recipients, offering suitable interventions using spiritual assessment and behavioral science models.
- Provide grief support to patients, families, and staff by offering compassionate conversation, conducting rituals, creating a safe space for emotions, and leading prayers
- Facilitate the inclusion of religious and cultural festivities in patient care through research, education, and provision of culturally-sensitive resources.
- Provide care to patients with mental health challenges at Langley Porter Psychiatric Hospital
- Collaborated with multidisciplinary care team to address complex cases
- Provide 1:1 staff care and facilitate staff debriefs
- Lead mindfulness workshops and coordinate visits and services from clergy partners.
Interfaith Chaplain Intern
Hebrew Senior Life
Roslindale, MA
06.2022 - 09.2022
- Provided spiritual care to patients of diverse faith and cultural backgrounds in a long-term elder care setting
- Provided end-of-life spiritual care, offering presence, ritual, prayer, and grief-support
- Co-led weekly Shabbat service for patients, playing percussion, singing, and engaging patients in worship
- Collaborated with interdisciplinary team members to establish continuity of care for patients
Communications and Programming Coordinator
Episcopal City Mission
Boston, MA
01.2020 - 12.2021
- Generated engaging content and tools for sharing ECM's work, such as blog posts, newsletters, graphics, social media updates, and statistics for annual reports.
- Planned events and coordinated logistics for numerous large gatherings with over 100 attendees and multiple trainings of 20-50 participants each
- Created and delivered comprehensive training programs covering various topics such as 1:1 relational meetings, impactful storytelling techniques, differentiating service and justice, exploration of privilege dynamics, and sharing personal immigration narratives
- Led creative and spiritual workshops, meditations, and brainstorming sessions for staff team
- Facilitated and supported students as a counselor for youth racial justice summer camp
- Organized Awards Ceremony for Annual Fundraiser
- Formulated training curriculum to equip parishes with social justice organizing skills, conduct impactful listening campaigns, identify and address their community's specific needs
- Designed and executed 7 youth leadership development program retreats, catering to participants aged 14-17.
- Distributed grants totaling $350,000 to over 20 grassroots organizations while serving on the grantmaking committee.
Operations and Training Coordinator
Life Together
Boston, MA
06.2019 - 08.2020
- Maintained accurate records of financial transactions while overseeing the organization's cash flow and managing all aspects of fellows' payroll, health insurance, and reimbursements.
- Provided administrative support, maintaining donor database; coordinating organization's fundraising efforts
- Coached and advised 15 fellows on crafting public narratives, group facilitation, workplace professionalism, and worship leadership
- Trained 4 spiritual leaders to mediate conflict and facilitate community building with fellows
- Facilitated workshops on conflict resolution in the community, creating transformative teams, mental health and self-care, reflective action, antiracism and gender inclusivity, as well as organizational overview and policy implementation.
- Facilitated complex conversations exploring themes of race, reconciliation, healing, and intersectionality with a diverse group of 20-25 fellows and staff
- Planned and executed a two-day spiritual retreat, leading workshops and organizing individual guided activities to encourage self-reflection, healing, and rejuvenation.
Communications Coordinator
Safe Havens Interfaith Partnership Against Domestic Violence and Elder Abuse
Boston, MA
08.2017 - 06.2018
- Planned events and coordinated logistics for trainings involving 25-30 participants and an annual fundraiser with 150 attendees.
- Developed and distributed targeted communications to over 300 donors and constituents.
- Created an organizational budget. Compiled budgets to support grant proposals.
- Prepared reports and presentations on the effectiveness of organizational training, as well as findings obtained from evaluations.
Auditor
Ernst & Young
Boston, MA
09.2015 - 07.2017
- Built strong client relationships, led client meetings, and implemented financial audit plans
- Developed and advised student interns and new staff by providing daily coaching, weekly supervision, and bi-annual formal reviews
- Performed audit procedures, data collection, and analysis for advanced technical areas including revenue and R&D expenditures.
Education
Master of Divinity -
Boston University
12.2023
Master of Accounting -
University at Buffalo SUNY
12.2015
Bachelor of Science Accounting -
University at Buffalo SUNY
12.2014
Skills
- Collaboration
- Interpersonal Communication
- Customer Service
- Attention to Detail
- Organization
- Problem-Solving
- Creativity
Certification
- Certified Public Accountant
- Spiritual Director
- Movement Chaplain
- Mental Health First Aid
- Racial Equity Facilitator
- Facilitative Leader
Languages
Malayalam
Full Professional
Affiliations
Poet, Writer, Visual Artist, Musician, Dancer
Timeline
Interfaith Chaplain
UCSF
08.2023 - Current
Interfaith Chaplain Intern
Hebrew Senior Life
06.2022 - 09.2022
Communications and Programming Coordinator
Episcopal City Mission
01.2020 - 12.2021
Operations and Training Coordinator
Life Together
06.2019 - 08.2020
Communications Coordinator
Safe Havens Interfaith Partnership Against Domestic Violence and Elder Abuse
08.2017 - 06.2018
Auditor
Ernst & Young
09.2015 - 07.2017
Master of Divinity -
Boston University
Master of Accounting -
University at Buffalo SUNY
Bachelor of Science Accounting -
University at Buffalo SUNY