J Tomas Cordoba
New York City,Ny
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Server/Barista
Two Hands
11.2023 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Inspected dishes and utensils for cleanliness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Barista
Devocion Coffee Shop
05.2023 - 11.2023
- Worked as a team member with other coffee professionals to ensure satisfied customers
- Passed food orders through to coffee staff clearly and quickly.
- Cleaned counters, machines, utensils, and seating areas daily.
- Promoted additional items with beverages, increasing store sales.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Server
Dante NYC
06.2021 - 01.2023
- Ensure optimal guest experience by taking orders from clients property and placing them in the system to give the information to the kitchen and bar in a recognize restaurant and one of the 50 best bar
- Waited on tables, taking drink orders in this high traffic bar.
Barista
El Barista
07.2018 - 12.2020
- Allow hospitality professionals to work in a coffee shop and include preparing coffee, taking orders and managing inventory
- They require technical knowledge of coffee and other coffee shop products, along with soft skills, including customer service and communication skills for interacting with colleagues and customers.
Education
Bartender Certification Course -
New York Bartendig School
01.2022
Barista Certification -
El Barista Coffee shop
01.2018
Skills
- Bartender
- Barista
- Server
- Ability to Multitask
- Fast Learner
- Communication
- Ability to Work in a Team
- Customer Service
- Decision-Making
- Food and Beverage Service
Personal Information
- Date of Birth: 05/07/95
- Nationality: Colombian
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server/Barista
Two Hands
11.2023 - Current
Barista
Devocion Coffee Shop
05.2023 - 11.2023
Server
Dante NYC
06.2021 - 01.2023
Barista
El Barista
07.2018 - 12.2020
Bartender Certification Course -
New York Bartendig School
Barista Certification -
El Barista Coffee shop
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