JT Pressley
Charlotte,NC
Summary
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
- Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
1
1
year of professional experience
Work History
Online Business Owner
Toast King Prints
11.2022 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Employed prompt decision-making and in-depth research to resolve issues.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Tutor
Toast King Games
10.2022 - 12.2022
- Collaborated with students to complete difficult coding questions, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful coding habits.
- Provided one on one coding assistance using a personalized curriculum.
- Prepared lesson plans to meet the students personal goals.
Education
Providence Day School
Charlotte North Carolina 05.2026
Skills
- Business Growth
- Negotiation and Persuasion
- Strategic Vision
- Customer Experience
- Customer Service
- Dispute Resolution
- Critical Thinking
- Multitasking Abilities
- Customer Assistance
- Coding Expertise
- Customer Satisfaction
- Active Listening
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up emails
- Resolved product issues through consumer testing.
- successfully created a neural network that increased sales by 23%
- Owned a business at the age of 15 years old
- Started to develop video games at the age of 13 years old
Hobbies
- Golf
- Tennis
- Rowing
- Creating Spotify lyrics
- Game development
- Business management
- Artificial intelligence creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not seek to follow in the footsteps of the men of old; seek what they sought.
Matsuo Bashō
Timeline
Online Business Owner
Toast King Prints
11.2022 - Current
Tutor
Toast King Games
10.2022 - 12.2022
Providence Day School
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