Ju Gilbert
Charlotte,NC
Summary
Accomplished leader skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Auto Zone Auto Parts
12.2023 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Warehouse Supervisor
United Auto Supply
05.2021 - 12.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Kept detailed records of inventories and merchandise inventory transactions.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Property Maintenance Supervisor
Sierra Management
01.2018 - 12.2021
- Streamlined inventory management processes for maintenance supplies, reducing waste and optimizing budget allocation.
- Managed vendor relationships, negotiating contracts for cost-effective services without compromising quality.
- Collaborated with property managers to address tenant concerns and ensure a positive living environment.
- Ensured timely completion of maintenance tasks, contributing to high tenant satisfaction rates.
- Coordinated large-scale renovation projects, ensuring minimal disruption to tenants while staying within budget constraints.
- Prioritized urgent repair requests from tenants, ensuring prompt attention to critical issues affecting habitability or safety.
- Monitored compliance with local building codes, promptly addressing any violations or discrepancies found during inspections.
- Managed efficient teams of up to 15 employees.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Education
High School Diploma -
Thomas J. Corcoran
Syracuse, NY2012
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Preventive Maintenance
- Team Supervision
- Work Order Management
- Plumbing Repairs
- Safety Protocols
- Strong Work Ethic
- Engine repair
- Changing Oil
- Valid Driver's License
- Hand and power tools
- Replacing parts
- Troubleshooting skills
- Diagnostic abilities
Timeline
Assistant Store Manager
Auto Zone Auto Parts
12.2023 - 06.2024
Warehouse Supervisor
United Auto Supply
05.2021 - 12.2023
Property Maintenance Supervisor
Sierra Management
01.2018 - 12.2021
High School Diploma -
Thomas J. Corcoran