Juan A Gomez
Fontana,CA
Summary
Dynamic professional with a well-developed skill set that fosters adaptability and a strong capacity for training. Expertise in effective communication with colleagues, supervisors, and customers, consistently maintaining professionalism across various channels, including in-person interactions, phone calls, and emails. Committed to thoroughly investigating issues to ensure swift and efficient resolutions. Demonstrates a strong ability to take direction while excelling in task delegation, with a continuous focus on enhancing overall efficiency.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Shipping
Rose Acre Farm
05.2024 - 06.2025
- Manage the shipping window, collecting pertinent information from drivers, processing orders to properly prioritize and delegate the work to our shipping team.
- Coordinate with sales team and the farm production team to ensure our customers orders are correctly filled in a timely manner.
- Address any potential issues with orders by communicating with the customer dispatch team and Rose Acre corporate sales team.
Inventory Control
Rose Acre Farm
05.2024 - 06.2025
- Assist the corporate inventory control specialist to manage the inventory and reconcile any discrepancies.
- Maintain a fresh inventory with various reports and consistently rotating product to ensure the oldest product shipped, ensuring that the correct product for customers was on hand
- Supervised 2 other inventory control personnel to support correct goods management and achievement of performance goals.
- Controlled inventory by creating Excel spreadsheets for perishables, resulting in a decrease in waste
- Managed Dry good materials used for farm production, reconciled years old inventory for the corporate purchasing team to have an accurate inventory for better purchasing decisions
- implemented improved strategies to ensure production materials were on site to the Farms
Process Assistant Tier 3
Amazon
06.2022 - 05.2024
- Engaged with managers to learn and refine the outbound process.
- Collaborated with tier one associates to transfer and apply skills from inbound to outbound operations.
- Assisted in the implementation of new standards and practices as Amazon acquired new equipment.
Progress Guide Tier 1
Amazon
06.2022 - 05.2024
- Maintained workflow for stations on the floor to keep productivity up, working with the Receiving Dock and other floors to ensure an even and balanced spread of work.
- Coordinate Working Well Huddles. Instructing approximately 150 Associates in the first week, then averaging 80 a week till the end of the month attaining the 95% minimum and often exceeding that goal
- Conduct “Compliance and Safety Training” sessions with associates to ensure they are up to date with safety procedures for their immediate environment and building at large.
- Run multiple reports to pull a list of associates that are under performing in quality, target their main struggles and work with them to understand and coach as needed. Work with 15 to 20 associates directly but engage as necessary.
- Assisted in bringing down average quality per million opportunities from 35 thousand to under 22 thousand for back half nights by better informing not only Associates but Process Assistants/Guides on quality guidelines, keeping a persistent watch on any trend that is driving up metric standards.
Project Manager/Office Administrator
Lynx Electrical & Telecommunications
06.2016 - 04.2022
- Managed all of the Telecom projects in the Continental US and Hawaii utilizing a small but talented team to travel abroad and complete projects on time and under budget.
- Processed any Request for Information/Quote/Proposal to ensure any changes or issues could be managed with minimal effect to the overall schedule and budget.
- Assisted with bookkeeping tasks, reviewing all open invoices at the end of the month, following up with customers on any outstanding balance and updated if any invoices were paid.
- Maintained the records and spreadsheets for all projects, as well as various documents for the day-to-day functions of the office. These included Profit and Loss, Trade schedules, closing documents and Prevailing Wage documentation.
Warehouse Clerk
Allen Distribution
01.2015 - 05.2016
- Handled the company's largest account on my shift, Niagara Bottling, keeping track of their inventory, updating on any order shortages in a timely manner, and tracking which orders were completed, in trailers in the yard, on dock doors or staged ready to load.
- Created and maintained a spreadsheet/workflow for Costco orders that Niagara shipped out of my facility, reducing order errors and driver wait time, keeping all shipments on time and accurate, averaging 30 to 40 loads a night.
Education
Highschool Diploma -
Fontana High School
06.2011
Certified Nurse Assistant -
Fontana High School
06.2011
Skills
- Skilled in managing various database systems
- Supply chain troubleshooting
- Experienced with Microsoft Office applications
- Clear and concise communication skills
- Effective interdepartmental collaboration
- Flexible in following protocols
- Effective prioritization of time-sensitive projects
- Engaging presentation skills
- Performance measurement strategies
- Instructional planning
Certification
- Technical Project Management Certification, BICSI, August 2018
- IBWave Design Level 1-3 Certification, IBWave, July 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shipping
Rose Acre Farm
05.2024 - 06.2025
Inventory Control
Rose Acre Farm
05.2024 - 06.2025
Process Assistant Tier 3
Amazon
06.2022 - 05.2024
Progress Guide Tier 1
Amazon
06.2022 - 05.2024
Project Manager/Office Administrator
Lynx Electrical & Telecommunications
06.2016 - 04.2022
Warehouse Clerk
Allen Distribution
01.2015 - 05.2016
Highschool Diploma -
Fontana High School
Certified Nurse Assistant -
Fontana High School
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