Juan Abreu
Conroe,TX
Summary
Proven track record of enhancing customer satisfaction and streamlining order processes as a Curbside Shopper at H-E-B. Expert in vendor engagement and maintaining meticulous attention to detail, significantly improving shopping efficiency. Skilled in leveraging strong interpersonal skills to exceed customer expectations, fostering loyalty and repeat business.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
H-E-B
Conroe, TX
10.2024 - Current
- Processed customer orders accurately and efficiently.
- Maintained a clean and organized work area throughout the day.
- Verified that products chosen by customers were in stock and available for pick up.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Loaded items into carts or bags for customers according to their order requirements.
- Ensured that all perishable food items such as produce were handled properly.
- Checked expiration dates on items prior to placing them in customer's cart and bag.
- Completed pickup and shopping orders for customers within local area.
Cashier
Schlotzsky's
Magnolia, TX
10.2023 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associate of Science - Finance
Lone Star College
College Park, TXSkills
- Reading Comprehension
- Advertising and marketing
- Vendor engagement
- Decision-Making
- Attention to Detail
- Strong interpersonal skills
- Efficient navigation
Languages
Spanish
Native/ Bilingual
Timeline
Curbside Shopper
H-E-B
10.2024 - Current
Cashier
Schlotzsky's
10.2023 - 10.2024
Associate of Science - Finance
Lone Star College