Juan Alba
Elmwood Park,New Jersey
Summary
Accomplished professional with extensive experience in managing and supporting vulnerable populations, including asylum seekers. Demonstrates a proven track record of leadership in both team and independent settings. Adept at developing and maintaining strategic community partnerships to enhance resources and support for underserved groups. Recognized for exceptional organizational skills, a robust work ethic, and a proactive approach to problem-solving. Dedicated to positively impacting team dynamics and advancing the well-being of individuals in high-need environments.
Overview
13
13
years of professional experience
Work History
Site Manager
Department of Homeless Services
08.2022 - Current
- Directed daily site operations, ensuring alignment with project objectives and organizational standards
- Supervised facilities accommodating over 150 families, fostering a secure and supportive environment
- Led a diverse team, providing clear direction, ongoing support, and constructive feedback to enhance performance
- Maintained comprehensive records on migrant intake, processing, and site operations
- Trained new team members on site policies and procedures.
Caseworker
Department of Homeless Services
01.2022 - 08.2022
- Managed intervention programs to ensure the holistic well-being of asylum seekers
- Assessed client needs and recommended appropriate services and resources
- Conducted regular assessments and progress evaluations, adapting support strategies as needed
- Developed and implemented tailored support plans to address emerging needs
- Coordinated interpretation and translation services to facilitate effective communication.
Community Program Coordinator
Moshulo Montefiore Community Center
06.2020 - 12.2021
- Organized and facilitated community meetings, workshops, and events to address needs and promote program benefits
- Maintained detailed records and prepared comprehensive reports demonstrating program impact
- Enhanced community engagement and safety in Bronx and Manhattan neighborhoods
- Secured essential resources, including volunteers and funding, to support program goals.
Manager
Accurate Transportation
03.2018 - 03.2020
- Led a diverse team of drivers, mechanics, and support staff, providing clear leadership and performance evaluations
- Implemented rigorous safety protocols and adhered to DOT regulations, reducing accidents and enhancing safety
- Addressed operational issues and conflicts promptly to ensure a positive work environment
- Cultivated relationships with clients and vendors to secure contracts and uphold service quality.
Legal Office Administration Assistant
Citizenship Now
03.2017 - 03.2018
- Provided administrative support in a high-volume legal office specializing in immigration services
- Assisted clients with legal applications, ensuring accuracy and adherence to requirements
- Conducted preliminary case assessments and facilitated communication between non-English-speaking clients and legal professionals
- Coordinated with social services to ensure clients received comprehensive support.
Teacher Assistant
Paterson School 6
09.2016 - 03.2018
- Supported lead teachers in delivering instructional materials and managing classroom activities
- Assisted with lesson plan implementation and adapted strategies for diverse learning needs
- Managed student behavior and applied consistent discipline strategies to maintain an orderly classroom
- Fostered students' social and emotional development through guidance and mentorship.
Homeless Shelter Fundraiser
Elly's Community Village
11.2015 - 03.2017
- Developed partnerships with related organizations to enhance support and visibility for critical issues
- Created and executed fundraising strategies, raising over $3,000 in six weeks
- Educated youth on strategies for driving discussions and promoting social change
- Planned and organized events, ensuring smooth execution and engagement.
EMT
Saint Joseph Hospital
11.2012 - 06.2016
- Responded to emergency calls, providing pre-hospital care and transportation for various medical conditions
- Collaborated with paramedics and healthcare professionals to ensure seamless patient care
- Managed emergency situations with professionalism and critical thinking
- Conducted thorough patient assessments to prioritize care needs effectively.
Patient Transporter
Saint Joseph Hospital
01.2012 - 10.2012
- Transported patients and assisted with discharge procedures, ensuring comfort and efficiency
- Complied with HIPAA standards to confidentially maintain patient medical information
- Conducted inpatient comfort care rounds to promote patient satisfaction
- Provided family members with general health education and tips for patient care.
Education
Associate of Science -
William Paterson University
Wayne, NJSkills
- Community Engagement
- Administrative Support
- Translation & Interpretation Coordination
- Medical & Emergency Care
- Safety Protocols
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Salesforce
- Knowledge of HIPAA Regulations
- Conflict Resolution
- Team Leadership
- Office Administration
Timeline
Site Manager
Department of Homeless Services
08.2022 - Current
Caseworker
Department of Homeless Services
01.2022 - 08.2022
Community Program Coordinator
Moshulo Montefiore Community Center
06.2020 - 12.2021
Manager
Accurate Transportation
03.2018 - 03.2020
Legal Office Administration Assistant
Citizenship Now
03.2017 - 03.2018
Teacher Assistant
Paterson School 6
09.2016 - 03.2018
Homeless Shelter Fundraiser
Elly's Community Village
11.2015 - 03.2017
EMT
Saint Joseph Hospital
11.2012 - 06.2016
Patient Transporter
Saint Joseph Hospital
01.2012 - 10.2012
Associate of Science -
William Paterson University
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