Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
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JUAN ALTAHONA

JUAN ALTAHONA

Tampa,FL

Summary

User-centric product and technology expert with 14+ years of comprehensive experience in orchestrating cross-functional initiatives for risk management products in both domestic and global markets. Experienced professional with a strong background in AI product management, having collaborated with top-tier organizations such as Microsoft, Bosch, Assurant, Brightstar, and Kimberly-Clark. Certified in Product Management from Stanford University, and Innovation and Technology from MIT. Holds an MBA in Management and a BS in Industrial Engineering, demonstrating a solid foundation in both technical and managerial skills. Visionary leader adept at steering software products from inception to launch, harmonizing enterprise stakeholder requirements with user engagement, and satisfaction. Established a history of driving innovation through the development and implementation of groundbreaking digital products, yielding measurable benefits for both clients and their customers in B2B2C environments.

Overview

20
20
years of professional experience
2
2
Certification

Work History

Assistant Vice President of Technology Products

Assurant
Tampa, FL
01.2021 - 01.2026
  • Served as a technology product enabler, assisting a 3-billion-dollar business unit in navigating the intricate design and integration of technology solutions within a highly regulated environment.
  • Directed execution of existing and innovative AI features and capabilities for technology products and digital platforms within a B2B2C framework, involving retailers, property, financial institutions, mobile operators, and OEMs.
  • Authored detailed product business requirements documents for innovative emerging product developments.
  • Worked alongside business product managers to facilitate roadmap prioritization, optimize resource allocation, and synchronize efforts across various product lines.
  • Supported program increment planning, sprint planning, and backlog refinement sessions, defining functional and non-functional requirements based on client needs.
  • Collaborated directly with global sales organizations to engage clients and prospects in product demos and sales conversations.
  • Established product OKRs and data-driven decision frameworks, enhancing customer experience and minimizing fallout by 20%.
  • Orchestrated a global intake framework, increasing cross-department synergy, and accountability in order to achieve organizational goals.
  • Teamed with engineering and release management to enhance time-to-market by 28% through execution of agile transformation initiatives, emphasizing cloning and configuration optimization.
  • Oversaw team of 10 senior product managers while coaching 2 directors on building impactful leadership pipeline designed for future expansion.
  • Established WSFJ for an Agile Release Train consisting of 24 Scrum teams.

Director of Technology Products

Assurant
Miami, FL
10.2018 - 01.2021
  • Collaborated directly with sales and strategic partner organizations to engage clients and prospects, enhancing sales of new products and services.
  • Facilitated feature set development and prioritization for innovative capabilities for protection products for consumer electronics.
  • Directed management, integration, and optimization of software applications across business to achieve goals, mitigate risks, and contain costs.
  • Engaged collaboratively with sales, marketing, legal, and compliance to assess and suggest technologies aligning with organizational requirements while safeguarding the integrity of the technology enterprise framework.
  • Adopted the Scaled Agile Framework (SAFe) program across the enterprise ecosystem.

Director of Application Development

Assurant
Miami, FL
03.2017 - 10.2018
  • Collaborated with cross-functional teams to define project requirements and timelines.
  • Led application development team of 5 software engineers, 4 Business/QA analysts, 1 application architect, and 1 Implementation manager, ensuring successful delivery of new features and enhancements.
  • Drove adoption of new technologies to optimize application development workflows.
  • Developed and coordinated technology roadmap to secure synchronization with product roadmap and global product strategy.
  • Provided technical knowledge to product and business development teams in sales and pre-sales activities, assisting clients in comprehending intricate solutions and technologies behind products and services.

IT Implementation Manager

Assurant
Miami, FL
01.2016 - 03.2017
  • Led project implementation for client onboarding and system integration.
  • Collaborated with cross-functional teams to define project requirements and timelines.
  • Coordinated rapid onboarding of 30+ programs across global operations.
  • Collaborated with clients to define IT requirements and facilitate system integrations and testing activities to enhance service delivery.
  • Developed user stories and features to meet end-user requirements. Created efficient application workflows from initial quote to final payment.
  • Optimized time to market by 800% via implementation of advanced configuration management strategies reducing new development efforts during client onboarding
  • Facilitated the implementation of Oracle (E-Business) and other supply chain solutions, acting as a Supply Chain Subject Matter Expert to strengthen device lifecycle operations in Mexico, Brazil, Australia, Italy, Spain, Chile, and Argentina.

Regional Supply Chain Manager

Brightstar
Miami, FL
10.2013 - 01.2016
  • Contributed expertise as Subject Matter Expert in Supply Chain, developing business requirement document that includes system integration requirements for device lifecycle management program implementations.
  • Specified business requirements and statement of work for supply chain and logistics function during system integration with 3PLs.
  • Orchestrated development and rollout of full-scale logistics network for projects in Malaysia, Canada, Mexico, South Africa, and United Arab Emirates (UAE) encompassing $5M+ global operation.
  • Led cross-functional teams to implement process improvements in supply chain operations across the globe.
  • Recruited and mentored supply chain analyst to manage local operations following program initiation.
  • Established standard supply chain KPIs to enhance management of protection programs efficiently.

Supply Chain Project Manager

Microsoft
Fort Lauderdale, FL
10.2012 - 11.2013
  • Directed implementations of supply chain efficiency initiatives for Microsoft Licensing Americas (North America and Latin America), achieving ROI surpassing $3.5M.
  • Managed project timelines and deliverables for multiple supply chain initiatives.
  • Conducted regular meetings with stakeholders to review progress on assigned projects and address any issues that arose during implementation.
  • Collaborated with finance to present business cases and activity-based costing analysis for supply chain projects.
  • Engineered supply chain simulation models leverage Promodel and ILOG for testing supply chain strategies ahead of resource commitment.
  • Implemented KPIs Dashboard using Power BI and SharePoint to identify future cost-saving initiatives (fill rate, quality, and cycle time).

Logistics Specialist - Planning and Replenishment

Bosch
Fort Lauderdale, FL
10.2011 - 10.2012
  • Managed a portfolio of 50 suppliers, generating over $0.5M in business. Negotiated favorable terms with suppliers, optimizing cost-efficiency and value. Streamlined supplier management processes, enhancing responsiveness and operational effectiveness.
  • Oversaw Material Requirements Planning (MRP) process, aligning sales forecasts with material requirements, optimizing working capital by managing inventory levels and warehouse capacity.
  • Implemented strategy to meet corporate inventory policy while securing inventory supply for production and after-sales operations.
  • Managed logistics work stream during SAP R/3 project implementation for planning, procurement, warehouse, and distribution modules.
  • Introduced Kanban system for engine parts, enhancing flow from supplier to manufacturing lines.

Planning Analyst

Kimberly Clark
, Colombia
01.2006 - 01.2010
  • Managed comprehensive planning and forecasting activities for Andean region for Huggies products (Colombia, Venezuela, Ecuador and Peru).
  • Joined forces with marketing, sales, and client management to elevate forecast and inventory accuracy by 20%
  • Shortened supplier lead-time through implementation of new procurement techniques for packing materials while achieving 80% reduction in obsolescence cost
  • Attained 100% fulfillment rate for Huggies products export plan in 2010.

Logistics Analyst

Kimberly Clark
, Colombia
01.2006 - 01.2010
  • Streamlined purchasing process by resolving open PO issues, reducing open POs from 1,300 to 30 monthly
  • Conducted regular assessments of supplier performance to identify areas for improvement.
  • Partnered with freight forward companies to enhance operational efficiency in free trade zones.
  • Honored with highest performer award in 2008 at Kimberly Clark Colombia

Internship

Kimberly Clark
, Colombia
01.2006 - 01.2010
  • Minimized equipment setup time by 15% through implementation of SMED methodology for Scott products manufacturing process.
  • Assisted team in daily operational tasks and project coordination.

Education

Product Management Program

Stanford University
Palo Alto, CA
01-2024

Innovation And Technology

Massachusetts Institute of Technology
Cambridge, Massachusetts, MA
01-2017

Logistics And Supply Chain Management

Nova Southeastern University - H. Wayne Huizenga
Fort Lauderdale, FL
01-2013

MBA - Management

Nova Southeastern University - H. Wayne Huizenga School of Business & Entrepreneurship
Fort Lauderdale, Florida
01-2012

B.S. - Industrial Engineering

Pontificia Universidad Javeriana
Colombia
01-2007

Skills

  • Commercially aligned product strategy and execution
  • AI product management
  • Data-informed product management
  • Competitor insights focus
  • Product development
  • Solution design and engineering
  • Client and user value creation
  • Resource allocation
  • Roadmap Prioritization
  • Governance in product development
  • Product lifecycle measurement
  • Cross-functional leadership
  • Matrix organization collaboration
  • Features requirements analysis
  • System integration
  • MVP development
  • Product roadmap development
  • Rapid prototyping

Affiliations

  • Council of Supply Chain Management Professionals
  • Toastmasters International

Certification

• Certified Product Owner / Product Manager (POPM) - Scaled Agile
• Certified SAFe 5 Practitioner (SP) - Scaled Agile

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Vice President of Technology Products

Assurant
01.2021 - 01.2026

Director of Technology Products

Assurant
10.2018 - 01.2021

Director of Application Development

Assurant
03.2017 - 10.2018

IT Implementation Manager

Assurant
01.2016 - 03.2017

Regional Supply Chain Manager

Brightstar
10.2013 - 01.2016

Supply Chain Project Manager

Microsoft
10.2012 - 11.2013

Logistics Specialist - Planning and Replenishment

Bosch
10.2011 - 10.2012

Planning Analyst

Kimberly Clark
01.2006 - 01.2010

Logistics Analyst

Kimberly Clark
01.2006 - 01.2010

Internship

Kimberly Clark
01.2006 - 01.2010

Product Management Program

Stanford University

Innovation And Technology

Massachusetts Institute of Technology

Logistics And Supply Chain Management

Nova Southeastern University - H. Wayne Huizenga

MBA - Management

Nova Southeastern University - H. Wayne Huizenga School of Business & Entrepreneurship

B.S. - Industrial Engineering

Pontificia Universidad Javeriana