Juan Angeles
MIAMI,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Marketing position to help launch career while achieving company goals. High interest in the music and entertainment industry, but overall looking to get career started.
Overview
2
2
years of professional experience
Work History
Team Lead
Panera Bread
Miami, United States
05.2022 - Current
- Resolved multiple conflicts with customers on a daily basis by presenting solutions to problems such as offering a free cookie if the working team messed up the order
- Check quality of food before giving it to customer in a timely manner always making sure every order given out is accurate and not missing anything while maintaining the percentage above 80% for speed of work
- Aided guests with bringing food to tables and keeping the dine in area clean by cleaning tables and sweeping every 2-4 hours
- Managed breaks by sending each employee on break in the order each employee clocked in whenever the line was not busy to in order for everyone to be in the line during rush hours typically between 12-2 in the day and 7-9 at night
- Cleaned and restocked the line during the ending hours of each shift, taking no longer than 30 minutes even if it was a busy shift.
Brand Associate
Alcides Group
Miami, United States
06.2023 - 07.2023
- Cooperated with different companies to help directly promote on the street, helping bring a larger customer base to clientele
- Pitched to people on the street and closed sales applying marketing principals such as SEE, CPR, and PPA.
Cashier
Publix Super Market
Miami, United States
12.2021 - 05.2022
- Scanned and bagged orders for customers, reassuring each customer of the price and inputting any discount and coupons given, resulting in a 10% increase in customer loyalty
- Restocked and organized aisles during closing, placing misplaced items in the correct aisle, swept and mopped the registers, finishing after no more than 30 minutes.
Education
Bachelor of Business Administration (BBA) - Marketing
Florida International University
06.2024
Skills
- Content Strategy
- Communication
- Photoshop
- Music Production
- Excel
- Charismatic
- Audio Engineering
- Social Media
- Creative Writing
- Digital Marketing
Relevant Courses
- Personal Selling
- Marketing Yourself
- Social Media Marketing
- Marketing Research 1
- Consumer Behavior
- Digital Marketing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Ichimura Miami Japanese Garden: Assisted in setting up and running the Ichimura Japanese Garden Festival
- German American Social Club: Volunteered twice a week for three months, helped in running different events, from soccer games, to social nights, to Oktoberfest
Clubs
- American Marketing Association: Helped grow Almost Famous Tattoo's social media and drive more customers to them as part of a team of the Roaring Concepts committee as the account strategist
Timeline
Brand Associate
Alcides Group
06.2023 - 07.2023
Team Lead
Panera Bread
05.2022 - Current
Cashier
Publix Super Market
12.2021 - 05.2022
Bachelor of Business Administration (BBA) - Marketing
Florida International University