
Dedicated customer service professional with a focus on delivering exceptional service and supporting company objectives. Expertise in listening, questioning, and objection handling to ensure customer satisfaction. Committed to continuous improvement and achieving measurable results.
Gunther VW and Mazda
Finance Manager
Introduced and established digital contracting and funding to the store, optimizing workflow and improving overall productivity.
Designed a process where the store increased 'Box closes,' helping to increase finance PVR from $720 to over $1,600.
Trained sales associates on new ways to maximize profit on leases, and sell pre-loaded products.
Ranked as the top producer company-wide in 2025.
Mercedes-Benz of Ft. Lauderdale
Finance Manager.
02/2022-08/2024
Generated over $5,000 in average per deal, and obtained the highest rating in customer satisfaction.
Ranked among the top 10 producers company-wide for 2022 and 2023.
Hgreg Nissan Kendall
Finance Manager and Sales Associate.
10/2019-02/2022
Top performer, selling over 20 units every month.
Generated over $3,000 in average per deal.
Engaged with both prime and subprime lenders.