Summary
Overview
Work History
Education
Skills
Volunteer Work
Work Availability
Work Preference
Software
Languages
Interests
Timeline
Juan Anzures

Juan Anzures

San Antonio,TX
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with strong organizational skills eager to secure entry-level Data Entry position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Member Service Consultant

Security Service FCU
09.2023 - Current
  • Enhanced member satisfaction by addressing and resolving inquiries in a timely manner.
  • Educated members on various credit union products and services, promoting usage and maximizing member benefits.
  • Collaborated with team members to develop and implement strategies for improving overall customer service levels.
  • Developed strong rapport with members through active listening skills and empathetic communication techniques.
  • Resolved complex account issues through research and problem-solving abilities, fostering trust among members.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.

Architectural Designer

Hart Components
04.2019 - 09.2023
  • Created graphic renderings and models using Mitek Software.
  • Researched building codes and requirements and applied to design planning.
  • Job function revolves highly around accuracy of calculations and numbers.
  • Use Jobber calculator to calculate different dimensions.
  • Designed over 10,000 LF a week.

Customer Service Representative

Okin
02.2022 - 05.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

High School Diploma -

SA Leadership Academy, San Antonio
05.2019

Skills

  • Detailed Oriented
  • Proficient In Microsoft Office
  • Bilingual
  • Time Management
  • Quick Learner
  • Customer Relations
  • People Oriented
  • Teacher
  • Public Speaking
  • Communication
  • Problem-Solving

Volunteer Work

Local Construction and Design Volunteer 

  • Complete a variety of task including construction work, landscaping and design work for local places of worship.


 Local Full-Time Volunteer/Minister - Bible Teacher 

  • Teaching People about the Bible from door to door, in public areas and also conducted personal bible studies with over 5 people.
  • Volunteer work for 50 hours per month.
  • Key-Man for Local Special Metropolitan Public Witnessing. Taking the lead in caring for volunteers during a shift (3 hours per shift)
  • Audio/Video leader for religious meeting. Creating schedules for local volunteers to assist at meetings.
  • Public Speaking- 10-15 Minute Talks in front of 130+ people in attendance.
  • Audio/Video for Conventions. Making sure the event runs smoothly on the technical side.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Work-life balancePaid time offFlexible work hoursPersonal development programs

Software

Mitek

Quick Connect

Quick Assist

Quick Approve

TSSO

Client Central

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Interests

Music

Videography

Volunteer Work

Timeline

Member Service Consultant - Security Service FCU
09.2023 - Current
Customer Service Representative - Okin
02.2022 - 05.2022
Architectural Designer - Hart Components
04.2019 - 09.2023
SA Leadership Academy - High School Diploma,

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Juan Anzures