Juan Arce
Maintenance Manager/ Supervisor
Palisades Park,NJ
Summary
Professional Peer Facilitator with two years of experience in counseling individuals and groups to drive practical solutions to conflicts. Innovative in developing unique solutions targeted to precise needs of each individual case. Attentive in hearing all viewpoints and working closely with disputants to deliver mediation and solutions based on communication and cooperation.
Overview
14
14
years of professional experience
Work History
PACE Facilitator
Hudson Valley Community Services, Inc.
09.2022 - 06.2024
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Tailored facilitation styles to accommodate virtual and in-person settings, ensuring consistent engagement levels.
- Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
- Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
Maintenance Manager
Private Employers
New York, New York
02.2010 - 12.2016
- Supervised a group of employees' performance, preventive maintenance, and safety.
- Managed inventory by identifying critical items and setting appropriate stock levels based on usage patterns
- Conducted regular walk-throughs to identify potential issues before they became critical problems needing costly repairs.
- Enhanced tenant satisfaction through timely response to maintenance requests and addressing issues proactively.
- Maintained accurate records of all maintenance activities, permits, warranties, and inspections for easy reference and reporting purposes.
- Established strong relationships with key stakeholders including tenants, vendors, contractors, inspectors, and local authorities for smooth operations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in the successful renovation of multiple properties through diligent work on various tasks, including painting, carpentry, plumbing, and electrical repairs.
- Maximized efficiency in completing assigned tasks through proper time management strategies such as setting priorities based on deadlines or complexity of work required.
- Showcased strong attention to detail in all completed projects, ensuring that the highest quality standards were consistently met.
Education
Hudson Valley Community Services
Otisville, NY 03.2022 - 05.2022
Associate of Applied Science - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NY05.1994
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Inclusivity
- Assertiveness
- Workshop coordination
- Task Delegation
- Excellent Communication
- Teamwork and Collaboration
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
PACE Facilitator
Hudson Valley Community Services, Inc.
09.2022 - 06.2024
Hudson Valley Community Services
03.2022 - 05.2022
Maintenance Manager
Private Employers
02.2010 - 12.2016
Associate of Applied Science - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
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