Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marci Avila

Wildomar,CA

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

21
21
years of professional experience

Work History

Assistant Manager

Ross Dress for Less
Temecula, CA
07.2004 - Current
  • Implemented quality control measures to uphold company standards.
  • Analyzed business performance data and forecasted business results for upper management.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Delegated work to staff, setting priorities and goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Proposed or approved modifications to project plans.
  • Communicated regularly with customers to gain insights into their needs.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Created reports on sales trends, inventory levels, and financial data.
  • Recruited and trained new employees to meet job requirements.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Ensured compliance with safety regulations and company policies.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

J H Francis High School
Sun Valley, CA
06-1993

Skills

  • Quality control
  • Business analysis
  • Inventory management
  • Sales forecasting
  • Customer communication
  • Performance evaluation
  • Team leadership
  • Shift scheduling
  • Data reporting
  • Employee training
  • Sales reporting
  • Sales strategies
  • Operations management
  • Payroll administration
  • Retail operations
  • Customer rapport
  • Customer service and satisfaction
  • Schedule oversight
  • Customer service
  • Orientating and training
  • Team motivation
  • Multitasking and organization
  • Business development understanding
  • Recruiting and interviewing
  • Retail operations management
  • Staff development
  • Coaching and mentoring
  • Team building
  • Workload management
  • Workplace safety compliance
  • Employee scheduling
  • Task delegation
  • Staff management
  • Recruitment and hiring

Timeline

Assistant Manager

Ross Dress for Less
07.2004 - Current

High School Diploma -

J H Francis High School