Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUAN BENITEZ

Las Vegas,NV

Summary

Seeking a challenging position in the electrical industry where I can leverage my 2 years of automotive maintenance experience, 2.5 years of installation experience, and 5+ years of customer service background to contribute to a dynamic team and drive efficient electrical solutions.

Overview

5
5
years of professional experience

Work History

Maintenance Technician

Fanco
12.2022 - Current
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Lighting and Fan Insaller

Lighting And Fan Intallers INC
04.2022 - Current


  • Performed maintenance, repairs and software upgrades on computerized lighting systems.
  • Documented data and completed accurate updates to case records.
  • Installed complete systems at new residential and business construction sites.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Cashier

Betos Tacos
07.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.

Automotive Service, CA DCH Toyota of Oxnard
07.2020 - 02.2021
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Complete contract forms, prepare change of address records, using computers
  • Review service history with clients and make recommendations based on needs, requests & concerns
  • Describe automotive issues and systems to customers to help them understand their vehicle problems.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Developed and maintained courteous and effective working relationships

Customer Service

Walgreens
10.2018 - 01.2020
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments
  • Explained benefits, features, and recommendations to maximize client retention.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Informed customers about special promotions and provided detailed information for various products

Education

Some College (No Degree) - Automotive Mechanics

Ventura College
Ventura, CA

Diploma -

Rio Mesa High School
Oxnard, CA
2018

Skills

  • Power and Hand Tool Use
  • Safety Awareness
  • Equipment Repair
  • Troubleshooting Strengths
  • Organizational Abilities
  • Managing Multiple Tasks
  • Equipment Reassembly
  • Sales Assistance
  • Electrical Understanding
  • Spanish Speaking
  • Product Promotion
  • Customer Service and Assistance
  • Maintaining Inventory
  • Service Records
  • Safety Compliance
  • Effective Communication Skills
  • Client Relationships

Timeline

Maintenance Technician

Fanco
12.2022 - Current

Lighting and Fan Insaller

Lighting And Fan Intallers INC
04.2022 - Current

Cashier

Betos Tacos
07.2021 - 03.2022

Automotive Service, CA DCH Toyota of Oxnard
07.2020 - 02.2021

Customer Service

Walgreens
10.2018 - 01.2020

Some College (No Degree) - Automotive Mechanics

Ventura College

Diploma -

Rio Mesa High School

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JUAN BENITEZ