Juan C Bonada
Las Vegas,NV
Summary
Bilingual (English/Spanish) professional with extensive hands-on experience in customer service, team supervision, and fast-paced environments. Great at connecting with people, understanding their real needs, and handling tricky situations with patience and clear communication. Consistently met and exceeded sales goals through genuine recommendations and strong service. Excited to bring my work ethic, people skills, and positive energy into the insurance industry to help clients find the right coverage.
Overview
5
5
years of professional experience
Work History
Server/Bartender/Event Supervisor
Superior Event Services
Las Vegas, Nevada
02.2025 - Current
- Coordinated event logistics, ensuring seamless operations and high levels of guest satisfaction.
- Supervised staff while training on cocktail preparation and customer service.
- Delivered exceptional customer service in fast-paced event environments.
- Processed customer orders efficiently using point-of-sale systems.
Store Manager
Joy Burgers
Las Vegas, Nevada
11.2023 - 01.2025
- Managed daily store operations, ensuring compliance with health regulations to maintain safety standards.
- Recruited, trained, and supervised new employees, fostering a knowledgeable and efficient team.
- Developed staff schedules to ensure optimal coverage during peak hours, enhancing customer service.
- Resolved customer complaints effectively to maintain satisfaction levels.
Server/Bartender
Montys Sunset
Miami Beach, Florida
11.2021 - 10.2023
- Prepared and served diverse beverages and food items, contributing to positive customer experiences.
- Maintained cleanliness and organization of bar and dining areas, supporting smooth operational flow.
- Managed inventory of bar supplies, facilitating timely restocking and communication of needs to management.
- Assisted in training new staff on service protocols and menu offerings.
Education
High School Diploma -
Inmaculada Concepcion
Cordoba, Argentina12-2017
Skills
- Customer service
- Complaint resolution
- Attention to detail
- Team building
- Computer proficiency
- Bilingual English and Spanish
Timeline
Server/Bartender/Event Supervisor
Superior Event Services
02.2025 - Current
Store Manager
Joy Burgers
11.2023 - 01.2025
Server/Bartender
Montys Sunset
11.2021 - 10.2023
High School Diploma -
Inmaculada Concepcion