Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Brown

Abilene,TX

Summary

Over [Number] years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Courier

Fedex Ground
12.2020 - Current
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Followed company policies and procedures during shift.
  • Verified package information to check for accuracy and completeness.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS navigation systems to navigate faster routes.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Delivered packages to customer doorsteps and business offices.

Teller

First Watch Credit Union
09.2018 - 12.2020
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Maintained friendly and professional customer interactions.

Teller

First Financial Bank
08.2017 - 09.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.

Education

BBA - Business Administration

Hardin Simmons University
Abilene, TX
05.2019

Skills

  • Document Management
  • Hazardous Material Handling
  • Pickup of Patient Documentation
  • HAZMAT Protocols
  • Project Requirements
  • Customer Service
  • Delivering Time-Sensitive Specimens
  • Customer Inquiries
  • Time Management
  • Supply Management
  • Profit Margins
  • Collect Payments
  • Professional Relationships

Timeline

Courier

Fedex Ground
12.2020 - Current

Teller

First Watch Credit Union
09.2018 - 12.2020

Teller

First Financial Bank
08.2017 - 09.2019

BBA - Business Administration

Hardin Simmons University

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Juan Brown