Juan Bustamante
Jersey City,NJ
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
National Insurance Program
Woodbridge, NJ
03.2015 - Current
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Managed office budget to handle inventory, postage and vendor services.
- Recruited and trained new employees to meet job requirements.
- Reviewed files and records to obtain information and respond to requests.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Maintained filing system for records, correspondence and other documents.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Education
Associate of Arts - Graphic Design
New Jersey City University
Jersey City, NJ07-2005
Skills
- Office Management
- Team Supervision
- Workforce Management
- Administrative Support
- Customer Service
- Data Entry
Certification
- Causality & Property Insurance License
Timeline
Office Manager
National Insurance Program
03.2015 - Current
Associate of Arts - Graphic Design
New Jersey City University