Juan Calixto
San Antonio
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Quality Control Inspector
J Alexander
San Antonio
09.2024 - Current
- Inspected incoming materials for compliance with quality standards.
- Conducted routine audits on production processes and finished products.
- Collaborated with production teams to resolve quality issues promptly.
- Trained new employees on quality control procedures and best practices.
- Utilized inspection tools to measure product specifications effectively.
- Reported non-conformities and suggested corrective actions to management.
- Ensured adherence to safety regulations during quality inspections.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Consulted with engineers to resolve quality, production, and efficiency problems.
Server
J Alexander
San Antonio
10.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining and service areas.
- Assisted in training new servers on menu items and service standards.
- Handled customer complaints professionally to ensure satisfaction.
- Managed cash register operations during shift changes and closing procedures.
- Recommended menu items to enhance the dining experience for guests.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Server
Saltgrass Steakhouse
San Antonio
06.2022 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining and service areas.
- Assisted in training new servers on menu items and service standards.
- Recommended menu items to enhance the dining experience for guests.
- Provided excellent customer service to ensure satisfaction.
- Managed cash register operations during shift changes and closing procedures.
- Handled customer complaints professionally to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
Host
Saltgrass Steakhouse
San Antonio
11.2021 - 06.2022
- Greeted and seated guests promptly in a busy dining environment.
- Managed reservations and waitlists using restaurant management software.
- Provided menu information and answered guest inquiries effectively.
- Collaborated with servers to ensure smooth dining experiences for guests.
- Assisted in training new hosts on proper procedures and customer service standards.
- Maintained cleanliness and organization of the host stand area.
- Coordinated with kitchen staff to manage meal timing and service flow efficiently.
- Handled guest complaints with professionalism and courtesy to enhance satisfaction.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
Front Desk Receptionist
TruFit Gym
San Antonio
07.2021 - 11.2021
- Greeted members and visitors warmly upon arrival at the fitness center.
- Managed phone calls and inquiries, providing information about gym services.
- Scheduled appointments for fitness consultations and personal training sessions.
- Maintained cleanliness and organization of the front desk area at all times.
- Processed membership registrations and renewals efficiently for new clients.
- Assisted in addressing member concerns and resolving issues promptly.
- Utilized gym management software to track member attendance and appointments.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
To Go/Head Dishwasher
Demos Greek Food
San Antonio
07.2020 - 09.2020
- Operated industrial dishwashing machines for efficient cleaning of kitchenware.
- Maintained cleanliness and organization in the dishwashing area to ensure safety.
- Collaborated with kitchen staff to manage dishware flow during peak hours.
- Ensured compliance with health and safety standards in food service operations.
- Supported kitchen operations by promptly returning clean dishes to designated areas.
- Conducted routine maintenance on dishwashing equipment for optimal performance.
- Demonstrated effective communication skills when working with customers and coworkers alike.
- Assisted with preparation of meals when needed during peak hours.
- Disposed of broken or damaged dishes according to established protocols.
- Organized and managed the daily cleaning schedule for the kitchen staff.
- Ensured proper sanitation and hygiene standards were met in the dishwashing area.
Busser
Mamacitas Restaurant
San Antonio
07.2019 - 04.2020
- Cleared and reset tables quickly for incoming guests.
- Assisted servers by delivering food and drinks promptly.
- Maintained cleanliness of dining area and restrooms throughout shifts.
- Collaborated with kitchen staff to ensure timely service during busy hours.
- Organized and stocked supplies to support restaurant operations efficiently.
- Communicated effectively with team members to enhance service delivery.
- Followed health and safety guidelines to maintain a safe environment.
- Took initiative to help others whenever necessary.
- Wiped down and cleaned chairs, booths, and highchairs.
- Maintained a friendly attitude towards customers at all times.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Ensured that each table was properly set before seating guests.
- Provided quick and efficient clearing of tables between courses.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
Education
Antonian College Preparatory High School
San Antonio, TXSkills
- Quality inspection
- Problem solving
- Attention to detail
- Effective communication
- Employee training
- Team collaboration
- Safety regulations
- Sampling methods
- Customer service
- Quality management
- Employee supervision
- Safety procedures
- Wine service
- Service prioritization
- Cleanliness standards
- Point of sale (POS) system operations
- Table setting
- High volume dining
- Shift management
- Responsible beverage service
- Multitasking and organization
- Table setting knowledge
- Relationship management
- Positive and professional
- Positive guest interactions
- Dining area maintenance
- Food running
- Sales expertise
- Food station setup
- Regulatory compliance
- Cash handling
- Conflict resolution
- Food sales and promotion
- Dietary restrictions knowledge
- Liquor, wine, and food service
- Allergy awareness
- Food inspection
- Task prioritization
- Strong work ethic
- Customer feedback management
- Food and beverage pairings
- Server training
- Menu memorization
- Front-of-house display creation
- Daily specials memorization
- Upselling techniques
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Quality Control Inspector
J Alexander
09.2024 - Current
Server
J Alexander
10.2023 - Current
Server
Saltgrass Steakhouse
06.2022 - 09.2023
Host
Saltgrass Steakhouse
11.2021 - 06.2022
Front Desk Receptionist
TruFit Gym
07.2021 - 11.2021
To Go/Head Dishwasher
Demos Greek Food
07.2020 - 09.2020
Busser
Mamacitas Restaurant
07.2019 - 04.2020
Antonian College Preparatory High School