Juan C. Infante
Summary
Detail-oriented with proven history of streamlining processes and delivering valuable administrative support. Provides accurate and thorough production paperwork. Prioritizes deadline adherence with timely responses to complex production concerns.
Overview
13
13
years of professional experience
Work History
Materials Coordinator VC25B
Boeing
08.2021 - 06.2024
- Collaborate with cross- functional teams to align production plans with customer requirements and meet SLA.
- Maintain inventory for department to ensure quality and accountability using Excel, Access, and SharePoint.
- Process daily reports to ensure time management and delivery of ordered items.
- Analyze and process daily and weekly reports to provide updates to management and team leaders.
- Follow all safety guidelines and protocols while also developing innovations to problems of moderate scope.
- Process returned equipment reports utilizing SharePoint and other internal programs.
- Monitor live queues to process requests in timely manner.
- Coordinate with security to allow delivery of products and parts.
- Manage receiving operations and proper storage of incoming materials.
- Completed daily cycle counts and full inventory audits
Assembly Line Operator
Toyota Motor Manufacturing
09.2020 - 08.2021
- Verified worksheet and parts to the truck that was next on the assembly line
- Cross trained with multiple sections in order to provide proper support at any time needed
- Collaborated with management to provide innovations for safety and procedure improvements
- Attended ergonomic and fitness classes to ensure proper safety to my body while working
- Utilized safety devices and procedures to protect personnel and equipment.
- Adjusted equipment to meet different productivity levels.
- Completed durable assemblies and subassemblies with hand and power tools.
Procurement Specialist
Halliburton Energy Services
08.2019 - 04.2020
- Was the buyer for the following product service lines: Real Estate, Lab, Wireline & Perforating,
- Performed complex data analysis to identify cost-saving opportunities and forecast future demands.
- Cement, Coiled Tubing and Multi Chem
- Attended all vendor and charity functions to build and maintain relationships with outside vendors
- Administered purchase orders for all 6 of my product service lines
- Researched and provided the product service lines with sourcing opportunities
- Coordinated monthly meetings with my product service lines to ensure effectiveness and cost reduction
- Established relationships with vendors and suppliers to streamline procurement operations.
- Researched pricing and quality of vendors, sending out RFQ's (request for quotation) in order to help reduce cost in all product service lines
- Managed the travel spend for all Frac support personnel, Cement and Pool drivers
- Processed fuel invoices for 15 Frac crews, Wireline and Coiled Tubing
- Effectively communicated with fuel vendors weekly to ensure that all invoices were submitted in a timely manner to prevent end of month accruals
- Reallocated procurement card ($100,000 per month) and travel card ($500,000) charges monthly
- Took on the responsibility of processing and sourcing fuel for all of Texas and Oklahoma Frac crews
- Maintained thorough record of all purchases for auditing purposes
- Monitored monthly spending reports for trends to provide to my product service lines.
PSL Material Coordinator III
Halliburton Energy Services
08.2018 - 08.2019
- Coordinated monthly inventory meetings with Product Service Line management, coordinators, planners and management from manufacturing
- Extensive knowledge with SAP (Halliburton inventory control system)
- Performed Goods Receipt and Goods Issue on all inventory items
- Completed monthly, quarterly and annual audits on all inventory
- Collaborated with completion tool coordinators to ensure inventory is replenished in a timely manner
- Coordinated with product service line and external camps to sell unused stock items
- Maintained open communication with the completion tool shop, coordinators, co- worker and warehouse management for every materials action completed
- Reduced inventory cost by $2.2 Million within one quarter
- Performed daily safety inspections in the warehouse
- Repeatedly assisted in special projects
- Performed domestic and international shipments of hazardous and non-hazardous goods
- Sourced multiple freight options to ensure maximum reduction of cost.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Materials coordinator I
Halliburton Energy Services
05.2018 - 08.2018
- Repeatedly assisted on specialty projects
- Collaborated with product service line members to ensure timely pick up on orders and escalated incoming special ordered items
- Maintained records of all Good Receipts and Goods Issues
- Complied with all safety regulations in the warehouse environment
- Maintained open communication with facilities and IT for updates and maintenance
- Collaborated with the HCT shop, coordinators, co- worker and warehouse management for every materials action completed
- Performed daily safety inspections of warehouse
- Maintained cleanliness in the warehouse including forklifts, Iron cage and loading dock
- Participated in weekly safety meetings
- Coordinated domestic shipments of warehouse materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Completed daily cycle counts and full inventory audits.
Fraud Prevention Specialist
J P Morgan Chase, Prevention
06.2016 - 05.2018
- Data Entry
- In-depth research on high risk fraud cases
- Receive high volume inbound customer care calls
- Create fraud and merchant dispute claims for customer and claim adjustments when needed
- Assist customers with fraud and declined debit transactions
- Collaborate daily with offsite departments to ensure best customer experience
- High attention to JPMC fraud rules and regulations during every customer encounter
- Work with multiple computer systems and applications on every case ex, Taser, Falcon, CMM, Customer Assist
- Promoted to a specialist 2 and maintained a positive rank meeting the required metric goals set by management
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
Customer Service
Wells Fargo Bank
05.2015 - 06.2016
- Data Entry
- Received high volume inbound calls from customers with inquiries and concerns about their accounts
- Provided technical support for numerous online banking issues
- Provided financial assistance in order to meet the customers long term goals
- Collaborated daily with offsite Business, Mortgage and Credit/Loans departments
- Followed Wells Fargo policies and procedures for providing correct and sensitive information over the phone with our internal and external customers in a timely manner
- Collaborated with management and team leads to consistently meet the high quality standards and goals for the department
- Experience with Hogan for sales tracking and customer look up
- Worked with multiple computer systems and applications on every call
Team Manager
VOLT
03.2011 - 05.2015
- Managed a team of 25 members in a fast pace inbound call technical support environment
- Collaborated with senior management and Team leads on process improvements to meet client expectation
- Developed performance measurement strategies, identifying areas for improvement.
- Coached team members to maintain high performance and positive moral
- Coordinated team collaboration to share ideas and build best practices.
- Issued corrective action or mentoring when required
- Reviewed staffing requirements to ensure that schedules were adjusted as needed
- Attended an assortment of meetings in a business environment
- Reviewed calls and provided quality assurance on a daily basis
- Implemented and supervised orientation procedures for new hires.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
IOS Technical Advisor
VOLT
03.2011 - 09.2011
- Began as a temporary resource then hired on full time after only 6 months
- Data Entry
- Received high volume of inbound calls servicing technical issues with all Apple products
- Meet and exceeded site goals for technical performance and sales goals
- Collaborated during team meetings about new emerging issues and ways to resolve them in a timely manner
Education
High School Diploma -
Roosevelt High School
San Antonio, TX06.2007
Skills
- Over 5 years management experience
- Proficiency in all Microsoft programs
- 2 years of SAP experience
- 5 years of Materials Management
- 8 months of Procurement experience
- Collaboration
- Delegation
- Warehouse Experience
- Forklift Certified
- PEC Safety Certified
- Customer service
- Strong attention to detail
- Thrives working in fast-paced environment
- Easily adaptable
- Materials analysis
- Personnel Engagement
- Performance Management Strategies
Timeline
Materials Coordinator VC25B
Boeing
08.2021 - 06.2024
Assembly Line Operator
Toyota Motor Manufacturing
09.2020 - 08.2021
Procurement Specialist
Halliburton Energy Services
08.2019 - 04.2020
PSL Material Coordinator III
Halliburton Energy Services
08.2018 - 08.2019
Materials coordinator I
Halliburton Energy Services
05.2018 - 08.2018
Fraud Prevention Specialist
J P Morgan Chase, Prevention
06.2016 - 05.2018
Customer Service
Wells Fargo Bank
05.2015 - 06.2016
Team Manager
VOLT
03.2011 - 05.2015
IOS Technical Advisor
VOLT
03.2011 - 09.2011
High School Diploma -
Roosevelt High School