Juan Cadiz
Whitestone
Summary
Dynamic and results-driven professional with a proven track record at NYPD, excelling in public safety and crowd control. Strong background in public safety and regulation compliance. Adept at managing traffic flow, issuing citations, and addressing violations to promote safer streets. Known for fostering team collaboration and adapting to dynamic situations, ensuring reliable and efficient performance. Skilled in conflict resolution and detail-oriented observation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Traffic Enforcement Agent
NYPD
01.2010 - Current
- Direct and control the movement of vehicles and pedestrians during rush hour and special events to expedite traffic flow and ensure safety
- Reduced accidents at intersections by directing traffic during peak hours and special events.
- Patrol areas to enforce parking regulations, issue summons for violations, and provide assistance during emergencies and events
- Work outdoors in various weather conditions and rotating shifts
- Kept abreast of changes in traffic laws, attending regular training sessions for continuous professional growth.
- Maintained open lines of communication with fellow agents, sharing pertinent information to better address ongoing issues within assigned areas.
- Demonstrated strong problem-solving skills in resolving traffic-related conflicts and disputes, ensuring the safety of all involved parties.
- Checked vehicle equipment for proper functioning prior to use.
Operations Manager
Premier Home Mortgage
05.2002 - 03.2009
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Optimized workflow efficiency by prioritizing tasks based on client needs and deadlines, ensuring timely completion of loans.
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
- Reduced loan application processing time by diligently reviewing and verifying applicant information.
- Set up and completed loan submission packages.
Education
No Degree - Computer Programming
Computer Career Center
Queens, NY07-1999
No Degree - Business Management
Borough of Manhattan Community College
New York, NY06-1996
Skills
- Trustworthy performance
- Resilience under pressure
- Public safety
- Proactive engagement
- Crowd control
- Incident reporting
- Problem-solving
- Team leadership
- Van and Sedan Certified with the NYPD
- State Certified as Instructor
Certification
NYS Certified Instructor
Sedan and Van Certified Driver
Languages
Spanish
Native or Bilingual
Timeline
Traffic Enforcement Agent
NYPD
01.2010 - Current
Operations Manager
Premier Home Mortgage
05.2002 - 03.2009
No Degree - Computer Programming
Computer Career Center
No Degree - Business Management
Borough of Manhattan Community College
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