JUAN CAMALICHE
Charlotte,NC
Summary
Strategic, relationship-focused professional offering 25+ years of expertise in customer service excellence, revenue growth, and client engagement. Brings a well-rounded background across diverse, client-centric industries, enhancing adaptability and strategic perspective. Adept at building trust, strengthening networks, and implementing innovative product and pricing strategies. Known for anticipating risks, navigating complex challenges, and delivering seamless client experiences. A valuable asset to any organization, consistently driving performance, loyalty, and long-term success.
Overview
23
23
years of professional experience
Work History
Grant Management Coordinator
Amity Medical Group
Charlotte , NC
12.2020 - Current
- Managed grant compliance and reporting requirements for multiple funding sources.
- Reviewed and edited grant submissions to ensure clarity and accuracy of information.
- Attended conferences, seminars, workshops, webinars related to grants administration.
- Maintained detailed records of all grants awarded, including budget information, timelines, and other relevant documents.
- Facilitated communication between internal departments regarding the development, implementation, and completion of grants initiatives.
- Facilitated communication between medical staff and patients daily.
- Implemented training programs for new clinical staff members.
- Provided guidance and support to team members regarding clinical best practices.
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Participated in the recruitment process for new employees by conducting interviews and making hiring decisions.
- Monitored quality assurance program to improve performance and maintain high standards of care.
- Organized continuing education opportunities for staff members related to their respective roles.
- Monitored clinical staff work hours, sick days and vacation time.
- Identified areas requiring improvement or modification based on changes in industry standards or trends.
REGIONAL EVENTS MANAGER
EQUINOX FITNESS CLUBS
Miami, Florida
06.2017 - 01.2020
- Planned and executed regional events for all five clubs in Florida that brought Equinox members experience to life.
- Develop and facilitate New Group Fitness class launch experiences such as Philanthropy & Social Events, National, Media Events, and Cycle for Survival Cancer Foundation.
- Work closely with Regional & Area Managers/General Managers to establish appropriate partners for In- house & Social Media Marketing events.
- Communicate monthly newsletters, company initiatives, weekly updates more.
- Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
- Prepared, monitored, and maintained event budgets.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
SALES CONSULTANT
EQUINOX FITNESS CLUBS
Miami, FL
10.2012 - 06.2017
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Handled credit and debit card payment processing to complete purchasing experience.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Improved profitability, developing pipeline of multiple distribution channels and sales strategies.
DIRECTOR oF FOOD & BEVERAGE
THE GROVE ISLE HOTEL & SPA
Coconut Grove, Florida
09.2010 - 10.2012
- Worked closely with Executive Chefs to maintain good relations between them and dining room staff to provide quick, efficient service.
- Payroll, Schedule and managed over 40 Staff members.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Collaborated with team to deliver timely service of items.
- Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
- Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
PREMIER MEMBERSHIP EVENTS & OFFICE MANAGER
BILTMORE HOTEL
Coral Gables, Florida
06.2003 - 08.2010
- Develop and launched integrated, multi-channel print, catalog, web and direct marketing campaigns that propelled Premier Membership program to a 50% increase.
- Identified opportunities, researched new product possibilities, collaborated with PR agency team, and created monthly events generating 90% retention rate.
- Monitored and reported $120-190K in monthly sales.
- Leveraged strengths in cost-effective marketing management and vendor negotiations to end each year average of 10% under-budget (without compromising business growth goals).
- Lead liaison for all media, PR, and event details with regards to South Beach Wine & Food Festival, between Food Network, SOBE Festival Staff and Biltmore hotel.
- Implemented feedback initiatives to generate insights for process enhancement and business strategy.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
Education
Associate of Arts - Visual Merchandising
INTERNATIONAL FINE ARTS COLLEGE
Miami, FloridaSkills
- Guest relations
- Team leadership and supervision
- Customer service-driven
- Events requirements gathering
- Business growth
- Marketing and advertising
- Time management
- Budget Management
- Operations oversight
Languages
Fluent English & Spanish
Timeline
Grant Management Coordinator
Amity Medical Group
12.2020 - Current
REGIONAL EVENTS MANAGER
EQUINOX FITNESS CLUBS
06.2017 - 01.2020
SALES CONSULTANT
EQUINOX FITNESS CLUBS
10.2012 - 06.2017
DIRECTOR oF FOOD & BEVERAGE
THE GROVE ISLE HOTEL & SPA
09.2010 - 10.2012
PREMIER MEMBERSHIP EVENTS & OFFICE MANAGER
BILTMORE HOTEL
06.2003 - 08.2010
Associate of Arts - Visual Merchandising
INTERNATIONAL FINE ARTS COLLEGE