Juan Camilo Valderruten Gutierrez
Port ST. Lucie,FL
Summary
Professional with experience in field, ready to excel in role. Demonstrates strong focus on team collaboration and achieving results. Highly adaptable, reliable, and skilled in communication, problem-solving, and project management. Known for integrity, work ethic, and ability to thrive in dynamic environments.
Overview
5
5
years of professional experience
Work History
Parker / Supervisor
Hard Rock Stadium
09.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with local law enforcement to address security concerns and maintain a safe environment for patrons.
- Reduced vehicle congestion by closely monitoring parking capacity and directing drivers accordingly.
- Optimized space utilization by regularly reviewing and adjusting parking lot layouts based on demand patterns.
Rental Sales Agent
Avis
01.2020 - 12.2020
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly.
- Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
Education
Associate - Civil Engineering
Indian River State College
Ft. Pierce, FL12-2025
High School Diploma -
Indian River State College
Ft. Pierce, FL06-2020
Skills
- Identifying Client Requirements
- Execute Procedures While Demonstrating Empathy
- Team Empowerment
- Effective Solution Development
- Fundamental Computer Proficiency
- Targeted Sales Approaches
- Skilled in Customer Relationship Management
- Thrives in Fast-Paced Settings
- Skilled crowd blending
- Problem-solving
- Multitasking and organization
- Punctual and reliable
Summary Of Skills
Listen and identify customer needs, Follow all procedures using empathy, empowerment, and problem-solving skills, Basic Computer Skills, Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment, Being responsible for a crew, English, Spanish, Microsoft Office, Windows, Responsible, Independent, Great capacity for adaptation and teamwork, Willingness to learn, Good interpersonal relations at all levels, High level of initiative, Good negotiator, High ethical standards
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Parker / Supervisor
Hard Rock Stadium
09.2021 - Current
Rental Sales Agent
Avis
01.2020 - 12.2020
Associate - Civil Engineering
Indian River State College
High School Diploma -
Indian River State College