Dynamic and decisive leader with excellent planning and problem- solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Overview
5
5
years of professional experience
Work History
Operations Manager
OFF-WHITE
11.2022 - Current
Implemented new organization systems that helped increase the sales by a 8% in the last 12 months.
Changed the way shipment was received and processed, that helped to increase the efficiency of the back of house.
Maintain inventory levels and ensure accurate record keeping.
Conducting counts and audits of inventories to identify and resolve discrepancies in records.
Implement specific Back Office action plans defined with the HQ and Store director and guarantee follow up at store level.
Ensure that the image of the Store is in line with corporate standards and that the Staff is aware of this standards.
Support the Store Director in creating, supervising and managing a team, including administrative assistant, sales associates, cashiers, stock keepers, security.
Review, monitor, and partner with Store Manager to manage the budget, P&L statement and expenses.
Follow up with any maintenance request and make sure they are completed in a timely manner.
Operations Manager
Armani Exchange
02.2020 - 11.2022
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Performed and prepared for all inventories and cycle counts, including reconciliations of stock discrepancies. Performed stock adjustments.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Supervised and managed employees during the receiving process to prevent discrepancies.
Handled day-to-day shipping and receiving overseeing more than 60 packages per day.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Assistant Manager
Vilebrequin
08.2018 - 07.2020
Achieved and surpass goal by 4 %
Achieved perfect inventory with 0 losses in 2 years.
Supported the operations of the store, including the business performance, customer service and company image in the store.
Prepared annual budgets with controls to prevent overages.
Assisted, to Recruit, develop, guide, and train sales staff dedicated to driving the business.
Educated crew and customers regarding product information and brand initiative.
Ensured policy and procedure is clearly communicated to team and all are actively compliant.
Education
High School Diploma -
Miami Beach Senior High
Miami Beach, FL
Skills
Integrity
Problem-solving
Adaptability
Self-motivated
Organization
Critical thinking
Customer service
Time management
High performing
Strategic Planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Manager
OFF-WHITE
11.2022 - Current
Operations Manager
Armani Exchange
02.2020 - 11.2022
Assistant Manager
Vilebrequin
08.2018 - 07.2020
High School Diploma -
Miami Beach Senior High
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