Juan Carcano
Hopewell Junction,NY
Summary
Seasoned Senior Substation Operator with over 20 years of experience in high-voltage systems and switching operations. Specializes in lockout/tagout procedures and safety protocols, delivering thorough inspections and ensuring optimal electrical system performance. Committed to maintaining high safety standards and quality in all equipment checks.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Senior Substation Operator
Con Edison
Briarcliff Manor, New York
12.2005 - Current
- Operated high-voltage equipment under safety protocols and industry standards.
- Executed switching orders and clearance procedures to ensure safe and efficient Con Edison substation equipment operations.
- Performed detailed equipment inspections to verify operational integrity and safety.
- Facilitated effective communication with team members during operations and maintenance to enhance coordination and safety.
Elevator Mechanic Helper
Luna Elevator
Long Island City, New York
06.2004 - 12.2005
- Assisted Luna Elevator mechanics with elevator installation and repair tasks
- Maintained clean work areas and ensured safety around elevator shafts to support smooth installation and repair processes
- Retrieved equipment and hardware to ensure efficient operations at Luna Elevator job sites
311 Service Representative
311
Long Island City, New York
01.2003 - 06.2004
- Managed public calls for 311 service requests and city information, ensuring accurate information delivery.
- Assisted customers promptly with inquiries and service requests, enhancing overall customer satisfaction.
- Facilitated customer understanding of services, streamlining processes for better service experience.
Customer Service Representative
Telecharge.com
New York, New York
04.1998 - 04.2002
- Assisted callers with event listings, seating options, and performance details.
- Processed ticket exchanges, refunds, and will-call requests.
- Handled Telecharge ticket orders and resolved customer account questions.
Education
Some College (No Degree) - Electrical Engineering
Mechanics Institute
New YorkSome College (No Degree) - Studio Composition
SUNY, Purchase
Purchase, NYSkills
- Switching operations
- High-voltage systems
- Safety protocols
- Substation inspections
- Lockout tagout
- Account resolution
- Quality assurance
- Customer inquiry handling
Certification
- Electrical Engineering Certification from Mechanics Institute in NYC
Timeline
Senior Substation Operator
Con Edison
12.2005 - Current
Elevator Mechanic Helper
Luna Elevator
06.2004 - 12.2005
311 Service Representative
311
01.2003 - 06.2004
Customer Service Representative
Telecharge.com
04.1998 - 04.2002
Some College (No Degree) - Electrical Engineering
Mechanics Institute
Some College (No Degree) - Studio Composition
SUNY, Purchase