JUAN CARLOS GALLARDO
Lancaster ,CA
Summary
Motivated and dependable professional with a strong work ethic, proven reliability, and ability to meet deadlines. Seeking an opportunity to utilize and expand my skills in a dynamic work environment.
Overview
8
8
years of professional experience
Work History
Service Call Technician
Double "O" Plumbing
06.2023 - Current
- Perform diagnostic and repair services for residential and commercial plumbing systems
- Install and replace fixtures including sinks, toilets, faucets, and water heaters
- Identify and resolve issues with water lines, drains, and sewer systems
- Generated accurate service estimates and customer invoices to ensure transparency and trust with clients
- Maintained tools, equipment, and service vehicle in clean, functional condition to promote safety and efficiency on job sites
- Provided exceptional customer service, ensuring job sites remained clean and organized to enhance customer satisfaction
- Adhere to safety regulations and plumbing codes
IT Technician
Da Crossroads
04.2019 - 06.2023
- Installed, configured, and maintained desktop and laptop computers, printers, and peripheral devices
- Set up and managed wired and wireless networks, troubleshooting connectivity issues to ensure reliable access
- Installed and configured security camera systems, enabling effective remote monitoring and surveillance
- Installed and configured security camera systems and ensured remote monitoring capabilities
- Provided technical support for hardware, software, and network-related issues, resolving problems both onsite and remotely
Lot Porter
Toyota of Lancaster
04.2020 - 12.2021
- Organized vehicle flow on dealership lot, enhancing clean and professional appearance
- Delivered vehicles to customers, ensuring thorough final walk-throughs for customer satisfaction
- Inspected incoming vehicles for damage and verified proper documentation
- Maintained cleanliness of lot and showroom vehicles through regular washing and detailing, contributing to overall dealership presentation
Cashier
USA Gasoline
05.2018 - 04.2021
- Operated cash register, processing customer transactions accurately and efficiently to enhance overall customer experience
- Handled cash, credit, and debit payments, ensuring proper cash drawer balance to maintain financial accuracy
- Delivered friendly and prompt customer service, contributing to a positive shopping atmosphere in a fast-paced environment
- Monitored fuel pumps for operational efficiency and maintained a clean and safe station environment
Education
High School Diploma -
Eastside High School
Skills
- Plumbing diagnostics
- Plumbing system maintenance
- Water heater repair
- Fixture installation
- Customer communication
- Problem solving
- Attention to detail
- Time management
Timeline
Service Call Technician
Double "O" Plumbing
06.2023 - Current
Lot Porter
Toyota of Lancaster
04.2020 - 12.2021
IT Technician
Da Crossroads
04.2019 - 06.2023
Cashier
USA Gasoline
05.2018 - 04.2021
High School Diploma -
Eastside High School