JUAN CARREON SR.
San Antonio,TX
Summary
Seasoned Senior Officer boasting rich background in strategic planning, policy development and team leadership. Demonstrated skills in financial management, operational efficiency and performance optimization have significantly enhanced previous work environments. Strong communicator with ability to build and maintain professional relationships across all organizational levels. Proven track record in driving positive change, fostering collaboration and ensuring adherence to regulatory guidelines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Officer Specialist
FCI Three Rivers
Three Rivers, TX
05.2021 - Current
- Enforces institutional policies and procedures.
- Perform in critical posts such as Control, Rear Gate, Special Housing, and Receiving and Discharge.
- Create and audit inmate files, ensuring 292's rules and regulations, and detention orders are promptly completed and signed.
- Giving first aid at the emergency site, carrying an injured or unconscious inmate various distance to safety up or down stairs and ladders; and use force, including the use of chemical agents, to control inmates
- Read, review, and apply information found in inmate records that is related to the inmate's health and safety, and to the security of the facility; provide leadership and technical guidance to other staff; comply with policies, procedures, rules, and regulations; enforce inmate disciplinary rules; and prepare and maintain records, forms, and reports.
- Made decisions for specialized inmate programming, and have autonomously issued disciplinary sanctions to enforce rules and regulations.
- Set up priorities for the department, and planned, organized, and monitored tasks to achieve the priorities; independently planned and organized daily work assignments to meet the supervisor's goals.
- Completed specialized training in firearms proficiency, self-defense, management of medical emergencies, safety management, and interpersonal communication skills.
- Maintain strict control over hazardous tools, locks, keys, and other items that could be used to affect an escape or cause injury to staff and/or inmates.
- Revised incident reports describing prohibited acts, based on additional information and revised policy, to incorporate new policy guidelines.
- Correctly classify tools as Class AA, A, or B tools, in accordance with the Correctional Services Procedures Manual and Institutional Supplements.
- Conduct the annual inventories, and certify accuracy using the Tool Inventory Form (BP219).
- Provided strategic direction and oversight to staff, ensuring successful completion of assigned tasks.
- Developed and implemented policies and procedures for effective operations.
Associate Produce Manager
H-E-B Big Spring
Big Spring, US
07.2019 - 05.2021
- Led employees in the planning, implementation, and execution of merchandising and operating initiatives.
- Assisted the Regional Produce Manager in the management and direction of a team of employees in the preparation and serving of prepared food and juices.
- Served as a liaison by providing feedback to the Store Manager and District Manager on the effectiveness of merchandising and operational plans, and programs.
- Reduced employee turnover by 15% due to improvements in training and scheduling.
- Prepared and processed merit promotion certificates, and determined applicant qualifications for a position.
- Aided in the administration of incentive programs, and performed evaluations on a quarterly basis.
- Contributed to functions involving staffing by developing recruitment methods and participating in recruitment activities.
- Scheduled appointments and made commitments for the supervisor to attend meetings and luncheons with regional directors and sales agents.
- Briefed management on personnel selections after conducting multi-stage interviews.
- Coordinated new hire orientations and scheduled trainings as per policies and procedures.
- Maintained department cleanliness and safety with a sense of urgency and prioritization.
- Deep cleaned and disinfected areas and departments, including equipment, fixtures, coolers, floors, and drains.
- Maintained proper documentation and certification of chemical handling and sanitation verification functions using MSDS, and following OSHA's Hazard Communication Standard.
- Communicated maintenance needs, processed improvements, problems, and solutions to store leaders.
- Collaborated with cross-functional teams to define product requirements and roadmap objectives.
- Monitored industry trends and identified opportunities for new products or features.
- Analyzed customer feedback to inform product decisions, prioritize feature requests, and develop user stories.
- Conducted market research to identify unmet customer needs and potential competitive advantages.
Total Store Sanitation Team Leader
H-E-B Big Spring
Big Spring, US
09.2018 - 05.2021
- Maintained department cleanliness and safety with a sense of urgency and prioritization
- Deep cleaned and disinfected areas and departments, including equipment, fixtures, coolers, floors, and drains
- Applied basic knowledge of assembly and use of department equipment for sanitation purposes.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Deli Team Leader
H-E-B Big Spring
Big Spring, US
09.2016 - 09.2018
- Cleaned and stocked deli cases according to the procedure, utilizing proper signage.
- Ensured customer satisfaction by providing friendly service and resolving customer issues promptly.
- Managed daily operations, including product ordering and inventory control.
- Trained other staff as needed, and supervised a staff of associates.
- Received product deliveries, ensuring order and invoice accuracy.
- Stocked, rotated, merchandise, and faced products according to department procedure.
- Maintained back-stock areas according to department standards.
- Cataloged and coded invoices according to the procedure.
- Regularly checked the quality of products and equipment.
- Organized labor efforts to effectively complete tasks.
- I assisted coworkers daily, including those from other departments and locations.
- Worked closely with management to organize effective labor scheduling.
- Knowledge of procedures related to cooking in large quantities.
- Directed staff to maintain a clean, safe and sanitary work environment.
Cook Supervisor
The Geo Group
Big Spring, US
03.2014 - 09.2016
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations while maintaining compliance with agency policies and procedures for food safety, sanitation, and quality.
- Oversaw food preparation and monitored safety protocols.
- Trained inmates on proper cooking procedures, as well as safety regulations, and productivity strategies, and motivated inmates to perform at peak efficiency and quality.
- Performed highly complex food service supervisory work, which involved supervision, planning, and coordination of meal preparation for facility staff, including the interpretation and planning of menus for the entire facility, as well as the preparation and maintenance of records, forms, and reports.
- Planned and scheduled work assignments for offenders and employees assigned to the department; directly supervised and performed the functions of a foreman over inmate work crews consisting of 30 to 45 inmates in their daily assigned duties while preventing escapes and maintaining discipline in conformance with strict rules, regulations, and standard operating procedures
- Estimated and calculated food requirements to avoid waste, and made substitutions or quantity adjustments by increasing or decreasing amounts as needed. I coordinated the preparation of food items with different cook times to maintain quality control of entire meals.
- Ensured adequate controls, and proper methods and procedures were maintained in the food preparation of special and modified diet requirements (such as low-calorie and meat- or gluten-free diets), and portion controls.
- Supervised and assisted staff in the preparation of all types of meats, poultry, vegetables, fruits, and gravies for meals.
- Gained a comprehensive knowledge of food preparation techniques and principles; was responsible for tool control and oversaw inmates' use of restricted tools; worked around motorized and moving equipment, and machinery.
- Responsible for the competent operation of the facility's food service commissary/warehouse and maintaining stock control and inventory systems; this involved assisting in calculating monthly, quarterly, semiannual, and annual food budget requirements, as well as preparing and approving requisitions for food items, supplies, and equipment, scheduling truck deliveries, and planning, organizing, and directing the receiving, proper storage, marking, and disbursement of food items, equipment, and supplies of the facility's commissary.
- Interpreted specifications for compliance with purchase order terms, prioritized stock requisitions, checked on the appropriateness of all emergency requisitions, communicated with vendors about the regularity of shipments received, and notified department staff of food and supply inventory needs.
- Conducted inspections and performed minor repairs of kitchen equipment, including steam tables, ovens, fryers, steam kettles, ice machines, and dishwashing machines.
Volunteer Firefighter
Clint Fire Department
Clint, US
04.2012 - 02.2014
- Responded to hundreds of traffic accidents, vehicle fires, brush fires, and structural fires in homes, apartment complexes, and commercial buildings.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
- Worked with the team and other first responders to gain control of emergency scenes, combat fires, perform victim search and rescue, treat the injured, and avert further injuries by keeping bystanders out of danger.
- Vehicle Fires and Extrication
- Structural Fires.
- Brush and wildland fires.
- HAZMAT Handling.
- Mass Casualty Events Dispatch Operations.
- Incident Command System (ICS)
- Confined Space Rescues.
- SCBA Trained.
Customer Service Office Associate
Meridian Medical Supply Inc.
El Paso, US
02.2012 - 02.2014
- Responded to telephone inquiries, provided quality service to customers and associates inquiring about the availability of products, or the status of orders.
- Responsible for the maintenance of inventory documentation, using both manual and automated systems to maintain a system of perpetual inventory accountability.
- Strived for quick complaint resolution; commended by the supervisor for the ability to resolve problems on the first call, and avoid escalation of issues.
- Maintained a system of perpetual inventory accountability for all items that pass through or remain under the incumbent's control.
- Ensured the preparation and billing of complex client invoices in compliance with policy.
- Assisted the billing coordinator with the setup and maintenance of electronic invoicing systems, and updated mailing addresses in the computer while verifying information.
- Served as an administrative support contact for marketing agents and assistants.
- Experience managing an office budget, taking, and distributing minutes of meetings for special care products.
- Managed front desk operations such as answering phones and responding to emails.
- Processed invoices, purchase orders, expense reports, and other financial documents.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
CERTIFICATE IN WELDING -
Howard College
TX01.2007
AAS IN DIESEL TECHNOLOGY -
Midland College
TX01.2003
Skills
- 70 WPM typing speed
- Computer proficiency
- Database administration
- Interpersonal communication
- Problem solving
- Analytical skills
- Accounts payable practitioner
- Microsoft office proficiency
Certification
SERV Safe Food Protection Manager Certification
References
References available upon request
Languages
- Spanish, Native
- English, Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Senior Officer Specialist
FCI Three Rivers
05.2021 - Current
Associate Produce Manager
H-E-B Big Spring
07.2019 - 05.2021
Total Store Sanitation Team Leader
H-E-B Big Spring
09.2018 - 05.2021
Deli Team Leader
H-E-B Big Spring
09.2016 - 09.2018
Cook Supervisor
The Geo Group
03.2014 - 09.2016
Volunteer Firefighter
Clint Fire Department
04.2012 - 02.2014
Customer Service Office Associate
Meridian Medical Supply Inc.
02.2012 - 02.2014
CERTIFICATE IN WELDING -
Howard College
AAS IN DIESEL TECHNOLOGY -
Midland College