Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Juan Carrero

Sarasota,FL

Summary

Dynamic and results-oriented professional with five years of customer service experience, dedicated to cultivating enduring client relationships. Known for a strong work ethic and rapid adaptability, thriving in challenging environments that foster continuous growth and improvement. Passionate about delivering exceptional service and consistently exceeding client expectations while embracing opportunities for personal and professional development. Committed to leveraging skills and experience to contribute effectively within a collaborative team setting.

Overview

4
4
years of professional experience

Work History

Server

Kolucan Mexican Bar & Grill
Sarasota
11.2024 - Current

Provided enthusiastic guidance on authentic Mexican culinary offerings.

Established lasting connections with guests by providing remarkable service.

Adeptly coordinated wine and spirit pairings with guests' dining preferences.

Server

TripleTail Seafood & Spirits
Sarasota, FL
01.2023 - 02.2025
  • Accommodated guest needs to ensure a positive experience.
  • Processed customer orders and payments through POS systems while maintaining operational efficiency.
  • Exhibited thorough knowledge of menu items and daily specials.
  • Executed daily responsibilities including table setup, food service, and restaurant cleaning.

Server

First Watch
Sarasota, FL
01.2023 - 06.2023
  • Escorted patrons to assigned tables.
  • Completed everyday activities such as preparing tables, serving dishes, and ensuring restaurant cleanliness.
  • Utilized POS systems to accurately input orders and generate receipts.
  • Managed food service operations in dynamic environments.

Server

Gecko's Grill & Pub
Sarasota, FL
04.2022 - 02.2023
  • Managed routine responsibilities like arranging tables, delivering meals, and maintaining cleanliness.
  • Escorted patrons to assigned tables.
  • Managed financial transactions efficiently.
  • Facilitated onboarding and integration of new hires.

Server

Phillipy Creek Oyster Bar
04.2021 - 01.2022
  • Resolved customer inquiries efficiently and offered suitable support.
  • Ensured cleanliness of tables prior to restaurant opening.
  • Guided new hires through daily operational tasks to ensure efficient integration into roles.
  • Expertly guided patrons through seafood, spirits, and wine selections, enhancing their dining experience.

Education

High School Diploma -

Colegio San Vicente de Paul
Acarigua
08.2018

Associate of Arts - Marketing

Universidad Jose Antonio Paez
San Diego
08.2020

Skills

  • Problem solving
  • Emotional intelligence
  • Numeracy skills
  • Organization and time management
  • Leadership and team management
  • Due diligence
  • Ability to work under pressure
  • Proficiency with technology
  • Strong work ethic
  • Exceptional customer service
  • Quality control

LANGUAGES

Spanish | Native
English | Advanced

Timeline

Server

Kolucan Mexican Bar & Grill
11.2024 - Current

Server

TripleTail Seafood & Spirits
01.2023 - 02.2025

Server

First Watch
01.2023 - 06.2023

Server

Gecko's Grill & Pub
04.2022 - 02.2023

Server

Phillipy Creek Oyster Bar
04.2021 - 01.2022

High School Diploma -

Colegio San Vicente de Paul

Associate of Arts - Marketing

Universidad Jose Antonio Paez
Juan Carrero