Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Carrillo

Fair Lawn,NJ

Summary

Highly motivated professional. Outgoing, proactive and hardworking with track record on increased sales. Committed to improve client experience to elevate company profile.

Overview

27
27
years of professional experience

Work History

Accounting Assistant

Intec Accounting
11.2015 - 05.2017
  • Setting up new accounts for clients.
  • Attention to detail in every input.
  • Monitored status of accounts receivable and payable to facilitate efficient processing.
  • Inputting transactions in company ledger using quickbooks.
  • Creating end of year financial statements for accountant to review and approve.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements

Office Supervisor

Adecco Staffing
10.2000 - 05.2002
  • On site supervisor for manufacturing plant of 100+ temporary employees.
  • Managed payroll for branch that employed nearly 400 temps.
  • Recruited qualified individuals to fill 50+ open shifts weekly.
  • Handled employee relations issues, interviewing. hiring, terminating, orientation and safety training.
  • Handled and resolved client complaints and met with them as needed to resolve issues.

Banquet Sales and Server

The Capital Grille
04.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.

Server/Server Trainer

Fire And Oak Restaurant
04.2019 - 04.2021
  • Train new team members on restaurant procedures, menu items and performance strategies.
  • Help customers place orders, explain menu items and suggest appropriate options for food allergy concerns.
  • Enhance guest experience by anticipating needs.
  • Ensure compliance of food handling according with state laws.
  • Able to provide professional, friendly and unobtrusive service to guests to create repeat business.

Server/ Trainer/ Headwait

Houston's Restaurant
10.1996 - 04.2019
  • As headwaiter, managed all cash transactions and balanced for the restaurant with 40+K in sales per day.
  • Detail oriented, skilled at handling difficult guests and situations.
  • Handled headwait responsibilities including reconciling cash deposits, credit cards, voids and comps.
  • On the job trainer for newly hired servers encompassing disseminating the company's culture, menu knowledge and standards.
  • Consistently ranked on top 5% tier for sales and hospitality to guests.
  • Comprehensive menu knowledge to help guide and enhance guest dining experience.

Education

Bachelor of Science - Accounting

Montclair State University
Montclair, NJ
05.2009

Skills

  • Supervision and leadership
  • Calm Under Pressure
  • Organizational Skills
  • Dependable and Responsible
  • Recordkeeping
  • Interpersonal Communication
  • Critical Thinking
  • Bilingual Fluent in Spanish and English

Timeline

Banquet Sales and Server

The Capital Grille
04.2021 - Current

Server/Server Trainer

Fire And Oak Restaurant
04.2019 - 04.2021

Accounting Assistant

Intec Accounting
11.2015 - 05.2017

Office Supervisor

Adecco Staffing
10.2000 - 05.2002

Server/ Trainer/ Headwait

Houston's Restaurant
10.1996 - 04.2019

Bachelor of Science - Accounting

Montclair State University
Juan Carrillo