Juan Carrillo

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Improved marketing to attract new customers and promote business.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Oversee property operations effectively.

Provided clients with detailed product knowledge.

Increased overall revenue.

Delivered exceptional support across various client interactions.

Managed operations to meet business objectives.

Collaborated with colleagues to achieve team goals.

Optimized workflows to enhance team collaboration and output.

Oversaw invoice processing ensuring timely payments and accurate documentation.

Ensured accurate allocation and tracking of monetary resources.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Led a team of 15 members, consistently achieving weekly targets.
• Led new hire training focusing on company's standards and procedures.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Used problem-solving skills to address and resolve issues during operations.

• Maintained clean and organized workspaces to enhance operational efficiency.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Greeted over 80 customers daily with enthusiasm and professionalism.