Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUAN CARRILLO

Leesburg,FL

Summary

Dynamic Property Manager with proven success at Blueberry Hill Apartments, enhancing tenant satisfaction and increasing occupancy rates through effective marketing and exceptional customer service. Skilled in lease management and preventive maintenance, I foster strong tenant relations while leading teams to achieve operational excellence and compliance with safety protocols.

Maintenance professional with proven track record in efficiently managing maintenance operations. Known for ensuring optimal performance of equipment and facilities through effective maintenance strategies. Highly dependable team player with focus on adaptability and result-oriented collaboration. Skills include troubleshooting, preventive maintenance, and team leadership.

Overview

7
7
years of professional experience

Work History

Property Manager

BLUEBERRY HILL APARMENT
07.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.

Maintenance Supervisor

BLUEBERRY HILL APARMENTS
07.2018 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised [Number] employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Coordinated scheduled shutdowns for major equipment overhauls, minimizing disruption to production schedules while maximizing asset longevity.
  • Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Replaced worn or damaged parts to restore equipment functionality.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
  • Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.

Education

BBA - ADMINISTRADOR DE EMPRESAS

UNIVERSIDAD DE MEDELLIN
MEDELLIN COLOMBIA
10-2009

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Tenant relations
  • Staff management
  • Exceptional oral and written communication skills
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Occupancy management
  • Administrative support
  • Preventive Maintenance
  • Project management
  • Work order management
  • Maintenance planning
  • Safety protocols
  • Predictive maintenance
  • Team leadership
  • Grounds maintenance
  • Mechanical aptitude
  • Vendor relationship management
  • Electrical systems
  • Inventory monitoring
  • Facilities maintenance

Timeline

Property Manager

BLUEBERRY HILL APARMENT
07.2021 - Current

Maintenance Supervisor

BLUEBERRY HILL APARMENTS
07.2018 - Current

BBA - ADMINISTRADOR DE EMPRESAS

UNIVERSIDAD DE MEDELLIN

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