Juan Casanova
Apollo Security
Fort Lauderdale,Florida
3
years of professional experience
Customer-focused professional with three years in luxury residential service. Skilled in valet operations and building security, fostering positive relationships with residents and guests. Bilingual in English and Spanish, with strong communication and problem-solving skills. Committed to creating a safe and welcoming environment while delivering high-quality service.
Work History
Security Officer
6 Months- Responded promptly to incidents, maintaining calm and resolving conflicts effectively.
- Collaborated with local law enforcement during emergencies, ensuring swift action and communication.
- Conducted routine patrols to identify potential hazards and enforce regulations.
- Monitored premises to ensure safety and security for staff and visitors.
- Prepared detailed incident reports, documenting findings for management review and action.
Valet Parking Supervisor
2 Years 9 Months- Trained and mentored valet staff on best practices and service standards.
- Implemented process improvements to enhance service speed and accuracy.
- Managed scheduling and staffing to optimize coverage during peak hours.
- Supervised daily operations, ensuring efficient vehicle flow and customer satisfaction.
- Conducted regular inspections of parking areas to maintain cleanliness and organization.
Education
High School Diploma
Skills
Emergency response
Relationship management
Bilingual in Spanish and English
Incident management
Problem-solving
Incident response
Relationship building and management
Interpersonal communication
Multitasking skills
Friendly and outgoing
Timeline
Security Officer
Apollo Security
02.2026 - CurrentRead More
Valet Parking Supervisor
Firts Class Parking
05.2023 - 02.2026Read More
Alonzo And Tracy Mourning
High School Diploma
Read More