Juan Castillo
Lodi,CA
Summary
Dedicated Labor Relations Specialist offering more than 18 years of experience assisting with collective bargaining, including resolving conflicts and mediating talks. Persuasive negotiator, talented organizer and complex problem-solver. Meticulous and hardworking HR professional with advanced understanding of successful employee relations strategies. Dedicated to reinforcing company policies for handling performance and behavioral issues. Good research, dispute resolution and solution development skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
- Grievance handling
- Management collaboration
- Procedure Implementation
- Coaching and Mentoring
- Performance improvement strategies
- Training leadership
- Employee Relations
- Negotiation expertise
- Case analysis
- Labor law knowledge
- Contract Administration
- Arbitration preparation
- Dispute Resolution
- Performance Management
- Decision-Making
- Fluent in Spanish
- Microsoft Office
- Microsoft Word
Work History
Sr Labor Relations Specialist
Pacific Gas And Electric
10.2019 - Current
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Assessed impact of union proposals on company operations.
- Participated in contract negotiations leading to mutually beneficial agreements between employers and union representatives.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Consult at first step of grievance procedure with supervisor.
- Coordinate and manage second step of grievance procedure (Local Investigating Committee): responsible for researching, investigating and answering grievances.
- Manage joint committee, negotiate settlements and write local investigative report for referral to next step of grievance procedure.
- Act as expert on Labor Agreements.
- Provide timely and accurate advice on contract interpretation to supervisors, superintendents, managers and directors.
- Research and make recommendations to supervisors on performance management and disciplinary action for bargaining unit employees.
- Negotiate local letters of agreement as delegated by Labor Agreements
- Participates on Labor-Management Committees.
- Deliver technical training on Labor Relations and Collective Bargaining Agreements for supervisors/superintendents/managers.
- Responsible for implementation of negotiated ad hoc agreements, including administration of bargaining unit displacement procedure.
Labor Relations Representative
County Of Santa Clara
03.2019 - 10.2019
- Enhanced workplace communication by conducting regular meetings with employees and management.
- Trained managers on best practices for handling employee disputes, leading to quicker resolutions and improved relationships.
- Serve as chair in negotiating committee
- Develop negotiating proposals
- Research, analyze, and costs union and County proposals
- Bargain within established limits
- Write labor contract language
- Implement or assist in implementation of negotiated labor agreements and arbitration awards
- Serve as a subject matter expert in meetings with Board of Supervisors, department/agency heads and other County staff
- Consult and provide advice to operating departments regarding contract interpretation, Merit System Rules, Employee Relations Ordinance, State labor law, disciplinary actions and handling of grievances; Determine grievances that will be arbitrated or settled
- Select arbitrators
- Prepare grievances for arbitrators by defining issue, interviewing witnesses, and collecting other information;
- Prepare and present, or assists in presentation, of cases in mediation and/or arbitration
- Prepare and present, or assist in presentation, of discipline appeal cases to Personnel Board or hearing officer
- Develop and maintain communications with labor organization representatives; Develops and implement training programs on labor relations' topics
- Provide Managers with Labor Relations consulting support
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Evaluated existing labor relation policies, recommending updates as needed to maintain relevancy in a changing workforce landscape.
- Cultivated a culture of respect within the workplace through regular training sessions and open lines of communication.
Union Representative/Organizer
SEIU-United Healthcare West
11.2011 - 03.2019
- Advocated for workers'' interests at legislative hearings, public forums, and meetings with key stakeholders to influence policy decisions that impact union members.
- Assisted in developing strategic plans for growth of organization including setting short-term objectives and long-term goals.
- Spearheaded negotiation of union contracts as union representative.
- Collaborated with other unions to develop joint initiatives that benefit both parties'' respective memberships.
- Represented union at arbitration
- Managed grievance process for 8 Kaiser Permanente hospitals
- Determined grievances that will be arbitrated or settled
- Prepared grievances and witnesses for arbitration
- Facilitated grievance management training to Business representatives and stewards
- Improved workplace conditions for union members by identifying safety hazards and recommending corrective actions.
- Assisted in developing strategic plans for growth of organization including setting short-term objectives and long-term goals.
- Evaluated effectiveness of existing policies and procedures within organization to identify areas for improvement or revision.
Union Representative
NUMMI/toyota
06.2006 - 04.2010
- Strengthened relationships with employers by maintaining open lines of communication and fostering mutual respect.
- Provided expertise on labor and employment laws.
- Assessed impact of company proposals on union membership.
- Monitored and analyzed labor market conditions within industry to inform contract negotiations, workforce development initiatives, and organizational objectives.
- Advocated for workers'' interests at legislative hearings, public forums, and meetings with key stakeholders to influence policy decisions that impact union members.
- Participated in labor-management meetings to discuss labor issues.
- Promoted unity among union members by organizing social events, team-building activities, and community outreach programs.
- Educated union members on their rights, responsibilities, and benefits through informative workshops and training sessions.
- Ensured compliance with labor laws, regulations, and collective bargaining agreements through regular audits and assessments of member organizations.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Education
High School Diploma -
06.1989
Languages
Spanish
Native or Bilingual
Overview
18
18
years of professional experience