Juan Castro
Orlando,FL
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in any environment. Brings understanding of sales techniques and customer engagement strategies. Known for reliability and adaptability, committed to making every work place a good place. Ready to use and develop communication and organizational skills in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Soccer Player
Club America De Quito
Quito, Ecuador
08.2025 - 09.2025
- Assisted in mentoring junior players, fostering a collaborative team environment and sportsmanship.
- Maintained strong mental focus under pressure situations, enabling successful execution of crucial plays during games.
- Attended all practices on time with positive demeanor and willingness to work hard.
- Maintained drive and determination to obtain personal and team objectives and goals.
- Fostered positive relationships with teammates, resulting in improved communication on the field.
- Maintained attitude of coachability and adaptability to handle any challenge.
Soccer Player
Hamsik Academy
Banska Bystricia, Slovakia
01.2025 - 06.2025
- Executed strategic plays during competitive matches to enhance team performance.
- Collaborated with coaches to refine skills and adapt techniques for improved results.
- Analyzed opponent strategies to develop effective countermeasures during games.
- Participated in team training sessions, demonstrating commitment to skill development and teamwork.
- Maintained physical fitness through rigorous training regimens and disciplined nutrition plans.
- Employed effective communication skills to coordinate on-field strategies with teammates.
Brand Representative
Hollister.Co
Orlando, FL
02.2023 - 08.2024
- Assisted in creating brand awareness through engaging customer interactions.
- Learned and communicated product features effectively to potential customers.
- Collaborated with team members to ensure consistent brand messaging across channels.
- Established strong relationships with store management, ensuring ongoing support for the brand's presence.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation
- Provided exceptional customer service to drive satisfaction.
- Greeted customers warmly and pleasantly answered inquiries.
- Maintained clean, organized and professional work environment.
- Worked with team to achieve sales goals for products.
Deep Water Lifeguard
Aquatica, Seaworld
Orlando, FL
05.2023 - 08.2023
- Ensured safety for all patrons in deep water areas.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Conducted regular safety drills and training sessions for team members.
- Maintained cleanliness of lifeguard equipment and facilities to ensure operational readiness.
- Collaborated with fellow lifeguards to develop effective surveillance strategies during peak hours.
- Streamlined communication between lifeguard staff through regular meetings and updates on safety procedures.
- Maintained a safe aquatic environment with vigilant surveillance and strict adherence to protocols.
- Balanced multiple responsibilities including patron assistance, rule enforcement, and facility maintenance tasks.
- Collaborated with fellow lifeguards to enforce pool rules, promoting a secure atmosphere for all patrons.
- Conducted thorough equipment inspections to ensure optimal performance during crucial moments of need.
- Set up and broke down equipment, umbrellas and chairs.
- Observed swimmers to quickly detect signs of distress and dangerous activity.
Education
Bachelor of Arts - Sports Management
Valencia College
Orlando, FL08-2028
High School Diploma -
Cypress Creek High School
Orlando Florida 05-2024
Skills
- Leadership qualities
- Mental toughness
- Teamwork and cooperation
- Work ethic and discipline
- Coachability and learning
- Customer service
- Customer assistance
- Cash handling/ Cash register operation
- Product restocking
- Refunds and exchanges
- Issue resolution
- Empathy and patience
Certification
- AED and CPR certified
- First Aid
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Soccer Player
Club America De Quito
08.2025 - 09.2025
Soccer Player
Hamsik Academy
01.2025 - 06.2025
Deep Water Lifeguard
Aquatica, Seaworld
05.2023 - 08.2023
Brand Representative
Hollister.Co
02.2023 - 08.2024
Bachelor of Arts - Sports Management
Valencia College
High School Diploma -
Cypress Creek High School