Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Juan Catania

West Chester,USA

Summary

Motivated marketing student with experience in customer service and sales-focused environments. Skilled at building relationships, communicating effectively, and managing multiple priorities in fast-paced settings. Currently pursuing Pennsylvania real estate licensing coursework while expanding knowledge of marketing, business development, and client relations. Known for being dependable, adaptable, and eager to take on new challenges.

Overview

3
3
years of professional experience

Work History

Pizza Delivery Driver

Lenape Pizza
Pocopson, Pennsylvania
06.2023 - Current
  • Developed strong customer service skills while interacting with customers and responding to inquiries.
  • Ensured that all orders were delivered intact and free from damage or defects.
  • Demonstrated the ability to work cooperatively with others as part of a team in order to fulfill orders quickly and accurately.
  • Delivered pizzas to customers in a timely manner, often exceeding expectations on delivery times.
  • Responded promptly to customer complaints or feedback related to pizza quality or delivery experience.
  • Provided excellent customer service by addressing any questions or concerns customers may have had about their orders.
  • Practiced safe driving habits at all times when operating delivery vehicle.
  • Checked orders before delivery for accurate quantities and charges.
  • Verified accuracy of food orders with customers upon delivery.

Server

Jockey Tavern
Malvern, PA
12.2025 - 04.2026
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Assisted in training new staff on menu knowledge and service techniques.
  • Collaborated with kitchen and bar staff to ensure seamless operations during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Construction Worker

Macadam Company, Inc.
Malvern, Pennsylvania
03.2024 - 08.2025
  • Was apart of different specialized crews to complete a clients wish in a well timely manner.
  • Followed verbal and written instructions from supervisors.
  • Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team.
  • Worked collaboratively with teams of other construction workers.
  • Maintained a clean job site by removing debris, cleaning up spills, and adhering to safety regulations on a daily basis.
  • Cleaned or prepared construction sites to eliminate possible hazards.
  • Provided support for crews during all phases of construction activity.
  • Read site plans, instructions, and specifications to determine work activities.
  • Organized and maintained storage facility for tools and building supplies.

Food Runner

Radley Run Country Club
West Chester, Pennsylvania
06.2023 - 08.2023
  • Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
  • Provided excellent customer service by being attentive to guests' needs and requests.
  • Provided superior customer service by quickly and efficiently delivering food to guests.
  • Exhibited strong multitasking skills when working under pressure during peak hours.
  • Adapted well while working in fast-paced environments with frequent interruptions.
  • Maintained a clean and organized work area to ensure health and safety standards were met.
  • Assisted servers with delivering food to tables and refilling beverages.
  • Efficiently restocked supplies such as condiments, utensils, and napkins for dining room use.
  • Successfully completed side work duties as assigned by management team.
  • Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters.
  • Located items requested by customers.

Education

High School Diploma -

Malvern Preparatory School
Malvern, PA
06-2023

Bachelor of Science - Marketing

Southern New Hampshire University
Hooksett, NH
04-2028

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Leadership qualities
  • Goal setting and achievement
  • Customer service
  • Problem-solving
  • Following instructions
  • Flexible schedule
  • Task prioritization

Interests

  • Volunteer Travel
  • Enjoy participating in Marathons for overall physical and mental well-being
  • Pennsylvania Real Estate Pre-Licensing Coursework — In Progress

Timeline

Server

Jockey Tavern
12.2025 - 04.2026

Construction Worker

Macadam Company, Inc.
03.2024 - 08.2025

Pizza Delivery Driver

Lenape Pizza
06.2023 - Current

Food Runner

Radley Run Country Club
06.2023 - 08.2023

High School Diploma -

Malvern Preparatory School

Bachelor of Science - Marketing

Southern New Hampshire University