Juan Cazares
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Portillo's Restaurant Group
04.2022 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee reviews, training, and schedules.
Assistant General Manager
Portillo's Restaurant Group
01.2011 - 04.2022
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Handled cash accurately and prepared deposits.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Manager
Portillo's Restaurant Group
09.2007 - 01.2011
- Responsible for store operations of over $10 Millions sales annually, in charge of hiring and development of team members and training for new managers for other locations
- Purchasing of orders and maintain the food cost
- Developing monthly P&L reports, provide performance evaluations to maintain organizational integrity
- One-on-One with staff and managers (performance evaluation, feedback, goals and upcoming news)
- Great leadership experience with management team and 100+ team members of each store for multiple locations over my time with Portillo's.
Manager
Wendy's
06.2004 - 09.2007
- In charge of store day-to-day operations; from handling of cash, ordering food, hiring, training/development of team, business awareness, sales and balances, store maintenance, serving great quality food with a positive attitude.
Education
GED -
Ramon Garcia Garibay
Celaya, MexicoSkills
- Operations Management
- Staff training/development
- Excellent communication skills
- Inventory Control
- Employee Scheduling
- Staff Training and Development
- Labor Cost Controls
- Customer Relations
- Experience with SMG (service management group)
- Experience with NBO system
- Problem Resolution
Certification
- Certified Food Manager
- TIPS Alcohol Training
Job experiences
- Portillo's Restaurant Group, 09/2007 - Present | Management
- Wendy's, 06/2004 - 09/2007 | Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
references
- JUSTIN HIRMIZ, Portillo's Restaurant Group, Crew Chief, (773) 683 8792, justinhirmiz@gmail.com
Timeline
General Manager
Portillo's Restaurant Group
04.2022 - Current
Assistant General Manager
Portillo's Restaurant Group
01.2011 - 04.2022
Manager
Portillo's Restaurant Group
09.2007 - 01.2011
Manager
Wendy's
06.2004 - 09.2007
GED -
Ramon Garcia Garibay