Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Juan Colacion

4228 W Valley View Dr,AZ

Summary

Skilled Lead Service Technician with 7+ years of experience specializing in HVAC troubleshooting, preventative maintenance, and HVAC install. EPA 608 universal certified and Nate certified technician focused on safety and exceptional work.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Service Technician

Benefit Air Condioning
Phoenix, AZ
03.2018 - Current
  • Led service and maintenance of HVAC systems in both residential and commercial ensuring customer satisfaction.
  • Review all technicians inspection reports after commercial maintenance before billing.
  • Trained new technicians on troubleshooting techniques and safety protocols set by OSHA.
  • Managed inventory of tools in service van.
  • Provided over the phone technical support to install and service department.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Perform various repairs on HVAC systems.
  • Install HVAC systems.
  • Provided recommendations to enhance customers HVAC satisfaction.

Sales Consultant

Cellular Sales
Chandler, AZ
10.2016 - 03.2018
  • Developed and maintained strong client relationships to enhance customer satisfaction.
  • Conducted market research to identify potential sales opportunities and trends.
  • Collaborated with marketing team to create targeted promotional campaigns.
  • Troubleshoot phone problems and solved customers issues.

Sales Consultant

Midway Nissan
Phoenix, AZ
03.2016 - 09.2016
  • Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
  • Oversaw the entire new car sales process, ensuring a smooth and efficient customer experience from start to finish.
  • Performed outgoing calls to pull potential customers.

Education

Diploma - Refrigeration Technologies

The Refrigeration School
Phoenix, AZ
03-2018

High School Diploma -

San Luis High School
San Luis, AZ
05.2013

Skills

  • Ability to understand thermodynamic laws and ohm laws
  • HVAC troubleshooting
  • Proper brazing and evacuation procedures
  • Understanding of schematics and manuals
  • Ability to work in hot temperatures and dusty environment
  • Knowledge of different hvac components, equipments, and tools
  • Knowledge of heat pumps, gas, fan coils, heat strips, evaporative coolers & fresh air dampers
  • Lock out tag out procedures

Certification

Nate Certification

Trane Tech Two Certification

608 Universal Certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Lead Service Technician

Benefit Air Condioning
03.2018 - Current

Sales Consultant

Cellular Sales
10.2016 - 03.2018

Sales Consultant

Midway Nissan
03.2016 - 09.2016

Diploma - Refrigeration Technologies

The Refrigeration School

High School Diploma -

San Luis High School