Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Lifeguard
Lifetime Fitness Center
07.2023 - Current
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Inspected pools and pools areas for adherence to safety protocols.
Intern
Bank Of America
06.2022 - 08.2022
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, and reports.
Participated in workshops and presentations related to projects to gain knowledge.
Interacted with customers by phone, email, or in-person to provide information.
Explored new technologies and approaches to streamline processes.
Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Educated customers on features and benefits of banking products and services.
Maintained friendly and professional customer interactions.
Educated customers on online banking and mobile banking applications.
Referred customers to other banking departments for specialized services.
Lifeguard Volunteer
Boys And Girls Clubs Of Broward County
09.2021 - 03.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Provided friendly customer service to guests and addressed concerns.
Monitored safety of guests in and around swimming pool.
Responded to emergency situations in a timely, efficient manner.
Attentively monitored swimmers to identify distress.
Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Educated patrons on safety protocols and enforced safety rules.