JUAN Cordova
Moxee
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
7
7
years of professional experience
Work History
Long-Term Substitute
Yakima School District 7
2023.08 - 2024.09
- Help Desk
- Reimagine Laptops For Staff and Student
- Repair Laptops
- Create and submit Work Order Tickets
- Submit Fee and Fines to Students Profiles
- Inform Parent of Fee for laptop checkout
- Office personal
Fruit - IT Support Technician
Monson
2021.05 - 2021.12
- Maintained office PCs, networks and mobile devices
- Monitored systems in operation and quickly troubleshot errors
- Set up PCs, projectors and microphones for use in video conferencing rooms
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Set up and maintained user accounts and client access.
Virginia Mason Memorial Hospital Surgery Center
2017.04 - 2017.05
- Answering Phone calls
- Restocking Inventory
- Mailing reports to departments
- Finding/ Correcting errors within the anesthesia report
- Customer Service
Education
Bachelor of Applied Science - IT Networking System Administrator
Yakima Valley College
Yakima, WA06.2023
Associate of Applied Science - Medical Billing
Yakima Valley College
Yakima, Washington03.2018
Skills
- Proficient with Medical terminology
- Microsoft Windows and Office
- Updating Software
- Printers and Peripherals
- Troubleshooting and Diagnosing
- Helpdesk Services
- Technical Support
Timeline
Long-Term Substitute
Yakima School District 7
2023.08 - 2024.09
Fruit - IT Support Technician
Monson
2021.05 - 2021.12
Virginia Mason Memorial Hospital Surgery Center
2017.04 - 2017.05
Bachelor of Applied Science - IT Networking System Administrator
Yakima Valley College
Associate of Applied Science - Medical Billing
Yakima Valley College
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