Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Juan Correa

Miami

Summary

Dynamic Care Coordinator with extensive experience at Banyan Health Systems, adept at developing comprehensive care plans and advocating for patients. Skilled in cognitive-behavioral therapy and community resource referral, I excel in fostering collaboration among multidisciplinary teams to enhance patient outcomes and ensure quality care delivery. Bilingual with strong emotional intelligence.

Overview

11
11
years of professional experience

Work History

Care Coordinator

Banyan Health Systems
Miami
02.2025 - Current
  • Coordinated care plans among multidisciplinary teams for patient treatment.
  • Managed patient schedules and appointments to ensure timely access to services.
  • Developed educational materials to inform patients about health management strategies.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Provided case management services to ensure the delivery of quality care.

Training Coordinator

Goodwill of South Florida
South Florida
05.2024 - 02.2025
  • Developed and implemented comprehensive training programs for new hires and ongoing staff development, tailoring content to meet varied learning styles and organizational needs.
  • Developed curricula, courses, and modules for implementation for new employees and current staff.
  • Directed and facilitated structured learning experiences, such as Transfr (Virtual Reality).
  • Coordinated the development of instructional materials, aids, and manuals to support effective training across the organization.

* Co. Policy to not provide letter of recommendation.

Mental Health Counselor

Goodwill of South Florida
Miami
05.2019 - 05.2024
  • Provided individualized counseling services on an ongoing basis to participants with mental, emotional, or physical diagnoses in the areas of personal and social adjustment, training, work habits, attitudes, and values as they relate to participants' overall rehabilitation plan.
  • Provided training to participants regarding self-advocacy, health, and other important topics related to their well-being.
  • Develop and evaluate the annual Individual Progress Plan (IPP) and Individual Eligibility Evaluation (IEE), based on participants' development, and analysis of their abilities and limitations.
  • Updated, maintained, and reviewed the participants' documentation, files, and case periodic notes up to standard.
  • Acted as a secondary advocate for the participants by referring them to community resources, as well as assisting in completing official documents.
  • Developed written case management, such as rehabilitation plans, progress reports, and case notes.

* Co. Policy to not provide letter of recommendation.

Research Assistant/Counselor

Florida International University
Miami
01.2015 - 08.2018
  • Supported children with behavioral and emotional difficulties to enhance self-regulation and school readiness through S.E.L.F. Regulation Lab.
  • Participated as a Brave Bunch counselor/research assistant via the M.I.N.T. Program in providing therapy for children with selective mutism and other co-occurring disorders.
  • Led video coding of children's emotion regulation strategies, attention, and compliance.
  • Conducted research tasks including transcription, data entry, and academic assessments for preschoolers.
  • Implemented cognitive-behavioral therapy for children at risk of obesity and mental health issues.
  • Promoted physical health alongside social-emotional and academic skill development.
  • Tracked children's behaviors using a strict point-based system documented via computer software.

Education

Google IT Certification -

Coursera
01.2023

BA - Psychology

Florida International University
Miami, FL
05.2017

Skills

  • Cognitive-Behavioral Therapy
  • Bilingual
  • Professional Ethics
  • Patience & Active Listening
  • Creative Problem Solving
  • Critical Thinking
  • Digital Literacy
  • Emotional Intelligence
  • Care coordination
  • Community resource referral
  • Patient advocacy

Affiliations

  • Miami Dade Animal Services volunteer (CATTI Program) 08/17 to 08/19
  • WWJD Church Group Leader (Big Brother Program) 01/17 to 06/19

Timeline

Care Coordinator

Banyan Health Systems
02.2025 - Current

Training Coordinator

Goodwill of South Florida
05.2024 - 02.2025

Mental Health Counselor

Goodwill of South Florida
05.2019 - 05.2024

Research Assistant/Counselor

Florida International University
01.2015 - 08.2018

Google IT Certification -

Coursera

BA - Psychology

Florida International University