Summary
Overview
Work History
Education
Skills
Timeline
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Juan Cuebas

El Paso,TX

Summary

Dedicated and reliable with a strong work ethic, always striving for excellence and eager to contribute positively to any team. Known for quick learning abilities, respectfulness, and sense of responsibility in all tasks undertaken. Motivated and always prepared to take on new challenges, open to relocation opportunities anywhere.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Shift Manager

Taco Cabana
02.2025 - Current
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members on operational standards and best practices.
  • Managed inventory levels, ensuring stock availability for peak hours.
  • Implemented health and safety protocols to maintain a clean work environment.
  • Assisted in maintaining compliance with food safety regulations and quality standards.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Tracked receipts, employee hours, and inventory movements.

General Manager

Wings and Things
10.2023 - 02.2025
  • Directed daily operations to enhance efficiency and streamline workflows.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed training programs for staff, improving service quality and team performance.
  • Analyzed sales data to identify trends and adjust strategies for revenue growth.
  • Coordinated marketing initiatives to boost brand visibility and customer engagement.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Shift Lead Manager

LIL CEASERS
11.2021 - 10.2023
  • Resolved customer inquiries and complaints, ensuring high levels of satisfaction and loyalty.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Fostered positive work environment, leading to higher employee morale and reduced turnover.
  • Facilitated team building activities, strengthening cohesion and productivity of team.
  • Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
  • Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Barber License - Barber

Milan Institute of Cosmetology
El Paso, TX

High school or equivalent - High School

Options High School
El Paso, TX
07.2021

Skills

  • Time Management (4 years)
  • Team Leader (4 years)
  • Cooking (4 years)
  • Food Handling (4 years)
  • Food Safety (4 years)
  • Food Production (4 years)
  • Upselling (4 years)
  • Cleaning Experience (4 years)
  • Recruiting (4 years)
  • Sales (4 years)
  • Restaurant Experience (4 years)
  • Training & Development (4 years)
  • Food Preparation (4 years)
  • Leadership (4 years)
  • General Management (4 years)
  • Food Service (4 years)
  • Serving Experience (4 years)
  • Cash Handling (4 years)
  • Supervising Experience (4 years)
  • Kitchen Experience (4 years)
  • Shift Management (4 years)
  • Inventory Control (4 years)

Timeline

Shift Manager

Taco Cabana
02.2025 - Current

General Manager

Wings and Things
10.2023 - 02.2025

Shift Lead Manager

LIL CEASERS
11.2021 - 10.2023

Barber License - Barber

Milan Institute of Cosmetology

High school or equivalent - High School

Options High School

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Juan Cuebas